Professional Collection Service

This is in response to Revdex.com case # [redacted] The complaint seems to be against Chhokar Clinic and NOT Professional Collection Service However, as a Business Associate (BA) of the Covered Entity (CE) Chhokar Clinic, we are entitled to have access to Protected Health Information (PHI) as defined in C.F.R§ on behalf o the CE pursuant to the Health Insurance Portability and Accountability Act (HIPAA) The HIPAA Privacy Rule states that a CE does not need to obtain a patient's consent to use or disclose protected health information to carry out treatment, payment or health care activities According to the regulations , the term "payment" includes billing, collection activities, and disclosure to consumer reporting agencies (Credit Bureau) of any protected health information relating to collection of premiums or reimbursementTherefore, no HIPAA rules have been violated Further more, we are not required to have a contract with the consumer in order to pursue collections of an unpaid debt on behalf of our clientThis complaint is totally without merits because no laws have been broken and no violations have occurred

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

I have talked with the consumer over the phone We are in agreement that the concern she has with Professional Collection Service has been resolved at this time Thank you, [redacted]

Please see response to complaint in the attached letter.
Thank you,
Leslie Attaway, Professiona Collection Service

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

This is in response to Revdex.com case #[redacted]  The complaint seems to be against Chhokar Clinic and NOT Professional Collection Service.  However, as a Business Associate (BA) of the Covered Entity (CE) Chhokar Clinic, we are entitled to have access to Protected Health Information (PHI) as...

defined in 45 C.F.R. § 160.103 on behalf o the CE pursuant to the Health Insurance Portability and Accountability Act (HIPAA).  The HIPAA Privacy Rule states that a CE does not need to obtain a patient's consent to use or disclose protected health information to carry out treatment, payment or health care activities. 
According to the regulations , the term "payment" includes billing, collection activities, and disclosure to consumer reporting agencies (Credit Bureau) of any protected health information relating to collection of premiums or reimbursement.
Therefore, no HIPAA rules have been violated.  Further more, we are not required to have a contract with the consumer in order to pursue collections of an unpaid debt on behalf of our client.
This complaint is totally without merits because no laws have been broken and no violations have occurred.

I have talked with the consumer over the phone.  We are in agreement that the concern she has with Professional Collection Service has been resolved at this time.
Thank you,
[redacted]