Professional Home Improvement

[redacted] Sent: Wednesday, July 06, 12:PM [redacted] g [redacted] Subject: Re: Quick Request from your Revdex.com to Johns' Asphalt, Inc.H [redacted] *In an effort to maintain communication, we wanted to make sure you are both aware of the current status of this pending claimThe owner of John's Asphalt remains in contact with the complainant - Thomas NortonThe two individuals maintain positive rapport and are working to schedule a time for repair, based on schedules and availabilityOnce there is a final resolution (we are hopeful before the end of July) someone from John's Asphalt will contact you with a final report, as well as an official statement that can be submittedThank you both for your patience and help throughout the process[redacted]

Complaint: [redacted] I am rejecting this response because:i never heard from Johns Asphat or do I believe they came back to fix the drivewayThe driveway is in the same state of condition as it was when I first escalated a compliant.Please see pictures attached which were take on May @ 7:PM [redacted] Sincerely, [redacted]

My personal experience with Werner's Garage has been ExcellentEach staff personnel provided outstanding professional serviceZack was always accoomodating and each mechanical and/or technician provided outstanding satisfaction regarding my auto needsI highly recommend Werner's Garage for your Foreign VehicleThey are prompt, and provide excellent professional courtesy at all timesAlso provide excellent maintenance on any vehicle

[redacted] Sent: Wednesday, July 06, 2016 12:18 PM[redacted]g[redacted]Subject: Re: Quick Request from your Revdex.com to Johns' Asphalt, Inc.H[redacted]In an effort to maintain communication, we wanted to make sure you are both aware of the current status of this pending claim. The owner of John's Asphalt remains in contact with the complainant - Thomas Norton. The two individuals maintain positive rapport and are working to schedule a time for repair, based on schedules and availability. Once there is a final resolution (we are hopeful before the end of July) someone from John's Asphalt will contact you with a final report, as well as an official statement that can be submitted. Thank you both for your patience and help throughout the process.[redacted]
[redacted] [redacted] [redacted]

I have heard and had a meeting with Johns Asphalt but have rejected their proposed solution. The proposed solution to patch repair and then seal coat the entire driveway was rejected. Additional solutions are being explored to include infrared patching and potential full replacement.
Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]

Complaint: 1[redacted]
I am rejecting this response because:i never heard from Johns Asphat or do I believe they came back to fix the driveway. The driveway is in the same state of condition as it was when I first escalated a compliant.Please see pictures attached which were take on May 2. 2016 @...

7:00 PM[redacted] [redacted]
Sincerely,
[redacted]