Professional Property Management of Northern Virginia

The following is in response to the dispute of funds deducted from the security depositIncluded with this letter are copies of the move-out inspection report, all pictures taken at the move-out inspection, invoices for all charges deducted, the moinspection report, the lease, and the tenant closing statementAll charges deducted from the security deposit were presented to and approved by the tenants' Landlord.Please see attached document.December 19, 2017Dear [redacted] ,The following is in response to the dispute of funds deducted from the security depositIncluded with this letter are copies of the move-out inspection report, all pictures taken at the move-out inspection, invoices for all charges deducted, the moinspection report, the lease, and the tenant closingstatementAll charges deducted from the security deposit were presented to and approved by the tenants' LandlordCarpet cleaning - The tenant was asked to refer to the signed lease, paragraph #sections A & G, as well as the attached pictures from the move-out inspection that show multiple stains on the carpetCHECK OUT INSPECTION: Tenant shall provide written request for a check out inspection to Agent/Landlord no later than Ten (10) days prior to Tenant's intended check out dateAgent/Landlord shall have the sole discretion in determining the time of the check-out inspectionThe Tenant has the right to be presentAgent/Landlord shall make a reasonable effort to advise Tenant of the time and date if the check-out inspection, which inspection shall be made within seventy two (72) hours, weather permitting of termination of occupancy or tenancy, whichever occurs lastThe inspection will be made to determine if there are any damages not considered fair wear and tearMore than one inspection may be necessary before all damages can be assessedPrior to the inspection the Tenant shall:AHave carpets cleaned by a professional company acceptable to the Agent/Landlord andprovide a paid receiptIf cleaning is not acceptable or a receipt is not supplied, Agent/Landlord reserves the right to hire another company to re-clean the carpets at the Tenants expenseIn a dispute regarding cleanliness to the inside and outside, Agent/Landlord's decision will prevailTouch up paint of lower level bedroom wall – The tenant was asked to refer to the signed lease, paragraph #A, as well as the attached picture from the move-out inspection that shows a large scuff on the lower level bedroom wallTENANT OBLIGATIONS:ATenant Maintenance - The Tenant shall not deliberately or negligently destroy, deface, damage, impair, or remove any part of the Premises, nor permit any person to do soThe Tenant shall pay for any repairs or replacements made necessary due to deliberate or negligent acts or omissions of the Tenant, Tenant's family, guests, employees or pet(s).PPM presented the tenant's request for reimbursement for the disputed items to the LandlordPer theLandlord, no reimbursement will be authorized.Thank you,Professional Property Management

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution, which is to provide $1,towards the cost of repairs, is satisfactory to me Regards, [redacted]