Professional Service Bureau, Inc.

Dear Ms***, Your account has been adjusted to zeroPlease contact me directly if you received any statement dated after today regarding this charge. Please be be assured your account was not in collectionsOur company does offer many services and collections being one themOur work with *** on this account is all internal We do not buy any debt. We apologize for any inconvenience. Rob *** *** *** - direct

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.They finally did the right thing, bringing the bill to zero, this has been a large headache.  Thank you Revdex.com

Mr. [redacted], the statement we sent you on 05/30/2017, will breakdown how your payments were applied. Did you have a chance to review that?  Here's a high level explanation of what you got. The payment of 385.16 was split up to pay off to accounts. The accounts were :$1013.00 place with PSB-  The client reported an insurance payment of $912.35 and insurance adjustment of $50.65- Leaving $50.00 owed. $347.70 placed with PSB -  The client reported insurance payment of  $12.54  Leaving $335.16 owed. You made a Credit card payment of $385.16, which took care of those two remaining balances. The statement we sent you will include more detail of this (dates etc).  Please feel free to call me to review. Rob [redacted] Direct.

I am rejecting this response because:The response shows half of the facts pertaining to this matter.It is indeed true that no collection activity has taken place from the states date, HOWEVER, this company has reported the account as OPEN, not closed.Whilethere is a notation that the account was discharged in ch7, the fact remains that continuous ongoing damage has offered due to this company refusing to close , and request that all 3 major bureaus show this account as either removed or closed.It is a violation of federal law to show this,account as an open collection account, to which as of the date of this response remains the case. The vs t that the account reflects a 0$ ballance is, notwithstanding an irreverent matter. The basis of this compaint is the reflection of an open account, violating the discharge orders of a federal bankruptcy court, in addition to financial duress for false reporting of an incorrect record.Until tthis account is reflected properly on the 3 major credit reports or removed, there will not be an acceptance by me as resolution to this matter. Ironically this is the very same empty affirmation that this matter would be taken care of, which has prompted this matter to reach this level of comaint against the business practices that unlawfully harm consumers.Thank you for yyour immediate and prompt response to the credit reporting agencies to correct this matter, so this case may be closed upon your cometion of, and the credit bureaus confirmation of that removal.Respectfully yours

PSB - Shows your account was close bankruptcy 05 29 2012 from our office. This information was also shared with the original creditor ( Mayo Clinic). We show no activity, or any attempts to collect on the debt since that time. We notified the credit bureau back in 2012 of the bankruptcy as well. We...

do not show any recent contacts from you regarding this issue. Per your request, we have asked the credit bureau's to remove any items pertaining to this debt reported by PSB. We apologize for any inconvenience. Please feel free to contact me with any questions or concerns. Rob [redacted] ext [redacted] .

Initial Business Response /* (1000, 5, 2015/11/16) */
We show your bill was paid off thru our law office( DSE Law office). We received that payment on 08 29 2015. We reported to the credit bureaus your account was paid in full on 09/08/2015. We do not show any contact from Ms.[redacted] stating that...

there was still items on her bureau until this complaint. We have requested again to have your account updated. We have requested to have the account removed. Please allow 7 days for this to update. If after that, Ms. [redacted] still has these items on her credit. Please reach out to me directly. Rob [redacted]. We apologize for this issue.

Dear [redacted],  It appears the balance in question is for $733.95. This charge was potentially from a injury that occurred at your place of employment ( [redacted]). [redacted] Regional Medical Center ( [redacted] ) did bill out to [redacted] work compensation carrier. CYMC received notification that...

the charges were denied. Please contact us or your employer to review.  We will work with you and any possible insurance to come a solution.Contact - Mollie [redacted]

Dear Mr. [redacted],  We do show you paid you balance with us in full on 05/18/2017.  We do not show adding any additional amounts to the balance. We do not add any interest or collection fee's to the original amount placed with us. PSB is sending you complete break down of all...

charges and payments received since we have had your account(s) in our office. It will not included anything prior to placement. Please keep that in mind when reviewing the statements. We will send to your home address. Please feel free to reach out to us for any questions or concerns in the future. [redacted] ext 302 or [redacted]. This is a communication form a debt collector.