Had electric disconnected and wasn't aware whyCompany claimed to have sent notices but didn't receive the last monthsAlso said there was a returned check but money was taken from bank account for the billSo bill was payed and company still charged againAsked company if they could reconnect until things were figured out and customer service was rude three different timesMy mother is at home sick with the flu and she has diabetes and this just made it worseNever were made aware of a balance or anything and that it was supposably applied sept.21st but we were never informed and we no electricOne representive said pay your bill in full not my fault you can't pay your billWe had no idea this was the balance at all
Had electric disconnected and wasn't aware whyCompany claimed to have sent notices but didn't receive the last monthsAlso said there was a returned check but money was taken from bank account for the billSo bill was payed and company still charged againAsked company if they could reconnect until things were figured out and customer service was rude three different timesMy mother is at home sick with the flu and she has diabetes and this just made it worseNever were made aware of a balance or anything and that it was supposably applied sept.21st but we were never informed and we no electricOne representive said pay your bill in full not my fault you can't pay your billWe had no idea this was the balance at all