Professor Java's Coffee Sanctuary

This complaint filed with the Revdex.com....is ridiculesWe were in constant contact with the clientWe would have been happily to resolve the issue if she had been honest with us.....The bottom line is that our website is complete with the information neededWe had directed her to the website from the startWe had contacted her numerous times to confirm her hour room reservationWe can not force people to read the rules and the written expectationsThe fact that this complaint was made in the manner it was made gives me pausePeople need to be responsible especially when making a business room reservation for which we had cleared for her hour conference that she never showed for and never contacted us in any regard what so everWe have called her times and left messagesOnly when she discovered the debit to her credit card did she call us with a ridicules excuseAnd knowing that within the day period for which she checked her credit card account...KNOWINGLY that the credit card would be debitedWe were happy to help in anyway possible even credited her for her next conferenceALL in all this is why small businesses get pushed around needlessly because of stupid complaints for irresponsibility by customers with no respect for the business owners who work very hard to keep things goingAND for your information and your STATUS nonsense upon our company....(Professor Java's Coffee Sanctuary....We had credited her credit card....and of COURSE SHE WOULD NEVER TELL YOU THATher only drive is to try to ruin a perfect year business reputation in this communityPlease let her know....as she already knows to check her online statement...!!!!!! It would be nice if people would inform you guys...better yet maybe you should ask these people who complain if the issue was resolved..!!!!! Secondly, there was know possible way to answer this complaint via email....unless I missed itPlease pass along this message and clear my companys name Frank F [redacted] Professor Java's Coffee Sanctuary OWNER

This complaint filed with the Revdex.com....is ridiculesWe were in constant contact with the clientWe would have been happily to resolve the issue if she had been honest with us.....The bottom line is that our website is complete with the information neededWe had directed
her to the website from the startWe had contacted her numerous times to confirm her hour room reservationWe can not force people to read the rules and the written expectationsThe fact that this complaint was made in the manner it was made gives me pausePeople need to be responsible especially when making a business room reservation for which we had cleared for her hour conference that she never showed for and never contacted us in any regard what so everWe have called her times and left messagesOnly when she discovered the debit to her credit card did she call us with a ridicules excuseAnd knowing that within the day period for which she checked her credit card account...KNOWINGLY that the credit card would be debitedWe were happy to help in anyway possible even credited her for her next conferenceALL in all this is why small businesses get pushed around needlessly because of stupid complaints for irresponsibility by customers with no respect for the business owners who work very hard to keep things goingAND for your information and your STATUS nonsense upon our company....(Professor Java's Coffee Sanctuary....We had credited her credit card....and of COURSE SHE WOULD NEVER TELL YOU THATher only drive is to try to ruin a perfect year business reputation in this communityPlease let her know....as she already knows to check her online statement...!!!!!! It would be nice if people would inform you guys...better yet maybe you should ask these people who complain if the issue was resolved..!!!!! Secondly, there was know possible way to answer this complaint via email....unless I missed itPlease pass along this message and clear my companys name Frank F* Professor Java's Coffee Sanctuary OWNER