Progress Residential

My wife and I rent from Progress Residential and made a partial payment which has never been returned and is still in the possession of Progress residentialThey never informed us that the payment would be returned but instead filed eviction proceedingsWe have contacted Arica D***n about this several times and she has yet to respondThey are unprofessional and it is illegal to evict and accept partial payment in GeorgiaIf anybody else has had this happen to them with Progress Residential please contact meThis includes a utility payment since they count utility payments as rent [redacted] XXXXXXXXXX

Overall I feel that Progress Residential May have been a great company to rent from. However, I was disallowed the opportunity to find out due to a very rude realtor by the name of April D***. I spoke with her and explained that the house was listed as a 5br, 2ba-2 story Home and it seemed very odd to me that it only had 2 bathrooms. I wanted to know if all of the bathrooms were upstairs and if there was a bedroom downstairs as well. Since October 24th she claimed to be going out to the property to find out for me and 3 weeks later simply read me the information that was online, still not having the answer to my question. Ms. D [redacted] then told me it was a courtesy to me for her to go out and look at the property but she hasn't had time. Excuse me for thinking that it is your job as the realtor to find the answers to your applicants questions. When asked if she was frustrated, Ms. D***'s reply was, "First of all, we aren't going to discuss my feelings". Last nut not least she then proceeded to tell me that she would have an answer to my question on a date after the date she originally told me the house would be ready for move in. The realtor then denied that she gave me that date, caught an attitude and offered to give me my money back after receiving the screenshot where she texted me the date of availability to be 11/22. I am a very disappointed customer because I felt that even after the poor communication and horrible customer service, Progress Residential should have just assigned me to another realtor. I am now stuck trying to find a home to relocate my children from Savannah, all while I work during the average Property Management company's hours, 8am-5pm.

Overall I feel that Progress Residential May have been a great company to rent fromHowever, I was disallowed the opportunity to find out due to a very rude realtor by the name of April D*** I spoke with her and explained that the house was listed as a 5br, 2ba-story Home and it seemed very odd to me that it only had bathrooms I wanted to know if all of the bathrooms were upstairs and if there was a bedroom downstairs as well Since October 24th she claimed to be going out to the property to find out for me and weeks later simply read me the information that was online, still not having the answer to my question MsD*** then told me it was a courtesy to me for her to go out and look at the property but she hasn't had time Excuse me for thinking that it is your job as the realtor to find the answers to your applicants questions When asked if she was frustrated, MsD***'s reply was, "First of all, we aren't going to discuss my feelings"Last nut not least she then proceeded to tell me that she would have an answer to my question on a date after the date she originally told me the house would be ready for move in The realtor then denied that she gave me that date, caught an attitude and offered to give me my money back after receiving the screenshot where she texted me the date of availability to be 11/ I am a very disappointed customer because I felt that even after the poor communication and horrible customer service, Progress Residential should have just assigned me to another realtor I am now stuck trying to find a home to relocate my children from Savannah, all while I work during the average Property Management company's hours, 8am-5pm

My wife and I rent from Progress Residential and made a partial payment which has never been returned and is still in the possession of Progress residentialThey never informed us that the payment would be returned but instead filed eviction proceedingsWe have contacted Arica D***n about this several times and she has yet to respondThey are unprofessional and it is illegal to evict and accept partial payment in GeorgiaIf anybody else has had this happen to them with Progress Residential please contact meThis includes a utility payment since they count utility payments as rent*** *** XXXXXXXXXX