I am responding to complaint from [redacted]. We did send flooring company out to fix the warranty issues with his floor. At the time he wanted scratches in floor that were not a warranty item fixed also.He was informed that he would need to pay for that part of replacement as it is not a warranty...
issue. It is not policy or required by warranty to fix scratches in floor that homeowner has been living in for 9 months.There is no record on walk through list of scratches in floor prior to him closing and moving in. -- Thanks! Denny [redacted] Progressive Builders, Inc. [redacted], Big Lake MN 55309 www.progressivebuildersmn.com ###-###-#### Cell ###-###-#### Phone ###-###-#### Fax
I am responding to complaint from [redacted]. We did send flooring company out to fix the warranty issues with his floor. At the time he wanted scratches in floor that were not a warranty item fixed also.He was informed that he would need to pay for that part of replacement as it is not a warranty...
issue. It is not policy or required by warranty to fix scratches in floor that homeowner has been living in for 9 months.There is no record on walk through list of scratches in floor prior to him closing and moving in. -- Thanks! Denny [redacted] Progressive Builders, Inc. [redacted], Big Lake MN 55309 www.progressivebuildersmn.com ###-###-#### Cell ###-###-#### Phone ###-###-#### Fax