Progressive Cleaning Corporation

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] From: [redacted] < [redacted] @***.com>Date: Fri, Aug 5, at 10:AMSubject: To: [email protected] is regarding Complaint ID # [redacted] I would like to change the status "Answered - the business addressed the issues within the complaint, but the consumer remains dissatisfied." to "Satisfied".How can I go about doing that?Thank you, [redacted]

Date: Fri, Jul 22, at 4:PMSubject: RE: [redacted] Complaint ( [redacted] )To: [redacted] < [redacted] @myRevdex.com.org>Hello ***,Originally with this customer, they wanted a refund check from their original serviceI sent them one in the mail, and for one reason or another, the check was never received by the customerWhat I have done in an attempt to resolve the issue, is I have sent them another check in the mailThe check should be arriving within the next five days – although I personally cannot guarantee that it will, based on the previous account of the check not being received at allI hope this could suffice as an adequate response to the both the Revdex.com and the customer, whom brought up the complaintBest regards, Evelyn P Progressive Cleaning Service

Date: Fri, Jul 22, 2016 at 4:41 PMSubject: RE: [redacted] Complaint ([redacted])To: [redacted] <[redacted]@myRevdex.com.org>Hello [redacted],Originally with this customer, they wanted a refund check from their original service. I sent them one in the mail, and for one reason or another, the check...

was never received by the customer. What I have done in an attempt to resolve the issue, is I have sent them another check in the mail. The check should be arriving within the next five days – although I personally cannot guarantee that it will, based on the previous account of the check not being received at all. I hope this could suffice as an adequate response to the both the Revdex.com and the customer, whom brought up the complaint. Best regards,                Evelyn P Progressive Cleaning Service

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted] From: [redacted] <[redacted]@[redacted].com>Date: Fri, Aug 5, 2016 at 10:35 AMSubject: To: [email protected] is regarding Complaint ID #[redacted]. I would like to change the status "Answered - the business addressed the issues within the complaint, but the consumer remains dissatisfied." to "Satisfied".How can I go about doing that?Thank you,[redacted]