Dear Revdex.comWe first did service in 2017 for Mr [redacted] I think he is mistaking Crabgrass for Bermuda Grass as it is a three part treatment 2 weeks apart with a charge for each treatment and is the only thing that is effective in killing Bermuda Grass . After these treatments we reseed but would never do...
so without the customers consent for renovation. I am the owner [redacted] and I will call the customer on 02/22/2018 to let him know we will be coming to his property look at lawn and see what has happened.Sincerely [redacted] President.
Dear Sirs I did not receive a call from Mr. [redacted] until 7-25-2016 to cancel his account. The first treatment we did was on 03-30-2016 the next treatment was on 04-14-2016 and the last treatment we did was on 07-05-2016 so total he owes our company 129.00 @ 43.00 each treatment. I do not have an...
employee named [redacted] so I suppose he may have called a different company to cancel but it was not us. We stop all treatments as of the day the customer cancels, hard to think it it go on all year without our knowing it. If it were one application I would credit the account but three is a bit much and Mr. [redacted] stating he spoke with [redacted]. I am not sure where we go from here as I have an A+ Rating with you and customer satisfaction is very important to myself and my employees. I did call Mr. [redacted] to try to work out a happy medium between us and am awaiting a response. I will try to work with him regarding this matter. Sincerely [redacted]
Dear Revdex.comWe first did service in 2017 for Mr [redacted] I think he is mistaking Crabgrass for Bermuda Grass as it is a three part treatment 2 weeks apart with a charge for each treatment and is the only thing that is effective in killing Bermuda Grass . After these treatments we reseed but would never do...
so without the customers consent for renovation. I am the owner [redacted] and I will call the customer on 02/22/2018 to let him know we will be coming to his property look at lawn and see what has happened.Sincerely [redacted] President.
Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]
Dear Sirs I did not receive a call from Mr. [redacted] until 7-25-2016 to cancel his account. The first treatment we did was on 03-30-2016 the next treatment was on 04-14-2016 and the last treatment we did was on 07-05-2016 so total he owes our company 129.00 @ 43.00 each treatment. I do not have an...
employee named [redacted] so I suppose he may have called a different company to cancel but it was not us. We stop all treatments as of the day the customer cancels, hard to think it it go on all year without our knowing it. If it were one application I would credit the account but three is a bit much and Mr. [redacted] stating he spoke with [redacted]. I am not sure where we go from here as I have an A+ Rating with you and customer satisfaction is very important to myself and my employees. I did call Mr. [redacted] to try to work out a happy medium between us and am awaiting a response. I will try to work with him regarding this matter. Sincerely [redacted]