I'm a new resident of [redacted] Upon finding an apartment to live in, I needed to furnish it with bedding and living room furnitureIn doing so, I visited [redacted] located at [redacted] **Even though they had skeptical service inside the store and during the delivery process, I made a decision to keep the furnitureUpon retrieving a credit account for the furniture, they disclosed that they worked with Progressive Lease Payments as their credit sourceI was approved and agreed to make monthly paymentsI was assured by the representative at [redacted] that I could set the payment amount I could afford to pay monthly with Progressive Lease Payments and they'd have no problem working with me on what that would beI called Progressive, set my monthly withdrawal at $per month and they agreedFor the first the first months the $draft was automatically debited from my personal checking account, which means I had no late paymentsDuring the end of May I contacted Progressive to have my draft day changed from the end of the month to the middle of each monthI received email confirmation that the change was approvedWhen I checked my bank account on June *, I noticed that a draft for $was debited as well as an over draft fee of $because it caused my account to be negativeThat negative balance ate up reimbursements from my employer and caused me to have no funds for over a weekIt's been a week where I was promised that they'd return the funds and over draft fee to my account which has not happenedProgressive representative [redacted] called me daily to let me know "your money will be in your account tomorrow, I promise!" That happened twiceStill no fundsIt even went to the level of his supervisor [redacted] , who I could never speak to, only receive relayed messages through ***, that she was expediting the refund to my account and I'd have access to the funds by Friday, June *, Well today is June *, and I have not received anything but headaches and the run around from Progressive Lease PaymentsI have not received professional service from what seems to be a legit serviceThey have no problem performing debits to my account in a timely fashion but there seems to be a problem with crediting my account in a timely fashionThis company should definitely be investigated as the service they've provided has been negligent and seems illegal
I'm a new resident of [redacted] Upon finding an apartment to live in, I needed to furnish it with bedding and living room furnitureIn doing so, I visited [redacted] located at [redacted] **Even though they had skeptical service inside the store and during the delivery process, I made a decision to keep the furnitureUpon retrieving a credit account for the furniture, they disclosed that they worked with Progressive Lease Payments as their credit sourceI was approved and agreed to make monthly paymentsI was assured by the representative at [redacted] that I could set the payment amount I could afford to pay monthly with Progressive Lease Payments and they'd have no problem working with me on what that would beI called Progressive, set my monthly withdrawal at $per month and they agreedFor the first the first months the $draft was automatically debited from my personal checking account, which means I had no late paymentsDuring the end of May I contacted Progressive to have my draft day changed from the end of the month to the middle of each monthI received email confirmation that the change was approvedWhen I checked my bank account on June *, I noticed that a draft for $was debited as well as an over draft fee of $because it caused my account to be negativeThat negative balance ate up reimbursements from my employer and caused me to have no funds for over a weekIt's been a week where I was promised that they'd return the funds and over draft fee to my account which has not happenedProgressive representative [redacted] called me daily to let me know "your money will be in your account tomorrow, I promise!" That happened twiceStill no fundsIt even went to the level of his supervisor [redacted] , who I could never speak to, only receive relayed messages through ***, that she was expediting the refund to my account and I'd have access to the funds by Friday, June *, Well today is June *, and I have not received anything but headaches and the run around from Progressive Lease PaymentsI have not received professional service from what seems to be a legit serviceThey have no problem performing debits to my account in a timely fashion but there seems to be a problem with crediting my account in a timely fashionThis company should definitely be investigated as the service they've provided has been negligent and seems illegal