This company, formerly known as BFI, has a remarkable businessWe signed a contract with them for three years many years agoFirst complaint: If a customer does not notify them in writing days prior to the expiration of the contract, the contract automatically rolls over for another three yearsSecond complaint: The company raises their rates during the term of the contractThird complaint: We are given a fuel surcharge even in months when our container is not emptiedWhen we complained, they simply said it was in the contractFourth complaint: Because of the adhoc rate increases, we are now paying about double what other companies chargeFifth complaint: You cannot cancel the contract without paying a hefty penaltyBeware of dealing with this company
Our experience with Progressive Waste Solutions has been THE MOST negative business interaction we have had in years of businessTheir business practices are nothing short of aggressive, predatory and downright sleazy and dishonest They insist that you sign a three year "service" contract but only guarantee the price for one yearAs soon as that's up, they double your rate; or increase it and add a "fuel surcharge", effectively doubling itDealing with these [redacted] has been nothing but a pain [redacted] Their boilerplate contracts are written with the sole intention of serving their predatory business modelCustomer satisfaction is their lowest priority
This company, formerly known as BFI, has a remarkable businessWe signed a contract with them for three years many years agoFirst complaint: If a customer does not notify them in writing days prior to the expiration of the contract, the contract automatically rolls over for another three yearsSecond complaint: The company raises their rates during the term of the contractThird complaint: We are given a fuel surcharge even in months when our container is not emptiedWhen we complained, they simply said it was in the contractFourth complaint: Because of the adhoc rate increases, we are now paying about double what other companies chargeFifth complaint: You cannot cancel the contract without paying a hefty penaltyBeware of dealing with this company
Our experience with Progressive Waste Solutions has been THE MOST negative business interaction we have had in years of businessTheir business practices are nothing short of aggressive, predatory and downright sleazy and dishonest They insist that you sign a three year "service" contract but only guarantee the price for one yearAs soon as that's up, they double your rate; or increase it and add a "fuel surcharge", effectively doubling itDealing with these [redacted] has been nothing but a pain [redacted] Their boilerplate contracts are written with the sole intention of serving their predatory business modelCustomer satisfaction is their lowest priority