The refund was sent to finance on after documented call was received on The check has been cut, check # [redacted] in the amount of $and will go out in the mail today
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have attached ProHealth’s most recent statement to this emailOnce again, they are billing me for services for which I’ve previously submitted payment.In addition to the ProHealth statement, you’ll find cancelled checks attached confirming ProHealth has been paid for the dates of services listed on the statement Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: My policy covers some items 100%, others 90% Knowing this I specifically asked about out of pocket expenses before my elective surgery I had no way of knowing how or what they would bill I was told Pro Health always checks with patients' insurance prior to procedures and patients are ALWAYS notified when out of pocket money are involved I was reassured I would be notified BEFORE my surgery if any deductible, co-insurance, any out of pocket expenses were involved and I wasn't When speaking with two representatives from their billing department, both apologized, said I should have been notified and one said she didn't know how I "fell through the cracks" and wasn't notifiedA significant amount of money was billed yet they take no responsibility for their costly mistake Pro Health's response does not address my complaintPro Health should take responsibility for their employees mistake I shouldn't have to pay because their employee didn't do their job In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
The refund was sent to finance on after documented call was received on The check has been cut, check # [redacted] in the amount of $and will go out in the mail today
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have attached ProHealth’s most recent statement to this emailOnce again, they are billing me for services for which I’ve previously submitted payment.In addition to the ProHealth statement, you’ll find cancelled checks attached confirming ProHealth has been paid for the dates of services listed on the statement Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: My policy covers some items 100%, others 90% Knowing this I specifically asked about out of pocket expenses before my elective surgery I had no way of knowing how or what they would bill I was told Pro Health always checks with patients' insurance prior to procedures and patients are ALWAYS notified when out of pocket money are involved I was reassured I would be notified BEFORE my surgery if any deductible, co-insurance, any out of pocket expenses were involved and I wasn't When speaking with two representatives from their billing department, both apologized, said I should have been notified and one said she didn't know how I "fell through the cracks" and wasn't notifiedA significant amount of money was billed yet they take no responsibility for their costly mistake Pro Health's response does not address my complaintPro Health should take responsibility for their employees mistake I shouldn't have to pay because their employee didn't do their job In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]