Dear Revdex.com and [redacted] Good dayPlease be informed that your refund has successfully been processed on November 7, A notification email was sent to your email address [redacted] for you to confirm if the credit has been posted and we haven't received any replyPlease see attached refund receipt for your referenceAgain, Projector Lamps World would like to extend our sincerest apologies for all the inconvenience caused to youThis incident will definitely allow us to make room for improvement to serve our customers better in the futureWith best regards, [redacted]
Dear Revdex.com and *** ***,
Projector Lamps World would like to extend our sincerest apologies for all the inconvenience caused to *** *** ***We received his Revdex.com complaint and from the moment we received the notification, we immediately reviewed the case and checked
on the status of his refund request
*** ***, please be informed that our Accounting Department had already processed the full refund ($108) for your orderWe apologize for the slight delayThe refund amount will slide back to your account shortlyKindly confirm this with your bank
With best regards,
Projector Lamps World - Customer Service
***
Dear Revdex.com and [redacted],
Projector Lamps World would like to extend our sincerest apologies for all the inconvenience caused to [redacted] We received her Revdex.com complaint and from the moment we received the notification, we immediately reviewed the case...
and
checked on the status of her refund request.
Ms. [redacted], please be informed that our Accounting Department had successfully processed the full refund ($53.98) for your order.
We apologize for the slight delay. However, please be assured that the refund amount will slide back to your account shortly.
Kindly confirm this with your bank on how soon the credit will be posted.
With best regards,
Projector Lamps World - Customer Service [redacted]
Dear Revdex.com and [redacted]
Good day. Please be informed that your refund has successfully been processed on November 7, 2014. A notification email was sent to your email address [redacted]
for you to...
confirm if the credit has been posted and we haven't received any reply.
Please see attached refund receipt for your reference.
Again, Projector Lamps World would like to extend our sincerest apologies for all the inconvenience
caused to you. This incident will definitely allow us to make room for improvement to serve our customers better in the future.
With best regards,
[redacted]
Dear Revdex.com and [redacted],
#2f2f2f; background-color: #fafafa;">
Projector Lamps World would like to extend our sincerest apologies for all the inconvenience caused to **. [redacted]. We received his Revdex.com complaint and from the moment we received the notification, we immediately reviewed the case and checked on the status of his order. We want to apologize if we failed to send the customer a link to track his package. However, [redacted]'s order was shipped out via USPS with tracking number [redacted]. As per tracking, package was delivered to the customer on [redacted] which is still within the 5-business days time frame as what we promise. In fact, there was a delivery attempted on [redacted] but Business was closed.
At this point, if **. [redacted] does not want to keep the lamp we sent him, we will assist him on how to return the lamp for a full refund. But hopefully, we hope he will decide to keep it.
With best regards,
Projector Lamps World - Customer Service
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
Dear [redacted],
Thak you for bringing this to our attention. However, we checked on our database and noted that one of our customer service representatives replied to your inquiry email and provided the tracking number for your order. In case you haven't received our reply email, please be...
informed that your order was already shipped out via USPS with tracking # [redacted]. As per tracking, the package has already been delivered:
Tracking Number: [redacted] delivered
Expected Delivery Day: Friday, April ** 2014
Product & Tracking Information
Postal Product:
First-Class Package Service
Features:
USPS Tracking™
DATE & TIME
STATUS OF ITEM
LOCATION
April ** 2014 , 11:14 am
Delivered [redacted] April ** 2014 , 9:27 am
Out for Delivery [redacted] April ** 2014 , 9:17 am
Sorting Complete [redacted] April ** 2014 [redacted] April ** 2014 , 5:35 am
Arrival at Post Office [redacted] April *, 2014 , 9:34 am
Processed through USPS Sort Facility [redacted] April *, 2014 , 10:10 am
Processed at USPS Origin Sort Facility [redacted] April ** 2014
Depart USPS Sort Facility [redacted] April ** 2014 , 3:38 am
Accepted at USPS Origin Sort Facility [redacted] April ** 2014
Electronic Shipping Info Received
Please confirm that you have indeed received the package. We apologize for the inconvenience our service must have caused you. If you have further questions or need further assistance regarding your order, please do not hesitate to contact us.
With best regards,
Projector Lamps World - Customer Service [redacted]
Dear Revdex.com and [redacted] Good dayPlease be informed that your refund has successfully been processed on November 7, A notification email was sent to your email address [redacted] for you to confirm if the credit has been posted and we haven't received any replyPlease see attached refund receipt for your referenceAgain, Projector Lamps World would like to extend our sincerest apologies for all the inconvenience caused to youThis incident will definitely allow us to make room for improvement to serve our customers better in the futureWith best regards, [redacted]
Dear Revdex.com and *** ***,
Projector Lamps World would like to extend our sincerest apologies for all the inconvenience caused to *** *** ***We received his Revdex.com complaint and from the moment we received the notification, we immediately reviewed the case and checked
on the status of his refund request
*** ***, please be informed that our Accounting Department had already processed the full refund ($108) for your orderWe apologize for the slight delayThe refund amount will slide back to your account shortlyKindly confirm this with your bank
With best regards,
Projector Lamps World - Customer Service
***
Dear Revdex.com and [redacted],
Projector Lamps World would like to extend our sincerest apologies for all the inconvenience caused to [redacted] We received her Revdex.com complaint and from the moment we received the notification, we immediately reviewed the case...
and
checked on the status of her refund request.
Ms. [redacted], please be informed that our Accounting Department had successfully processed the full refund ($53.98) for your order.
We apologize for the slight delay. However, please be assured that the refund amount will slide back to your account shortly.
Kindly confirm this with your bank on how soon the credit will be posted.
With best regards,
Projector Lamps World - Customer Service [redacted]
Dear Revdex.com and [redacted]
Good day. Please be informed that your refund has successfully been processed on November 7, 2014. A notification email was sent to your email address [redacted]
for you to...
confirm if the credit has been posted and we haven't received any reply.
Please see attached refund receipt for your reference.
Again, Projector Lamps World would like to extend our sincerest apologies for all the inconvenience
caused to you. This incident will definitely allow us to make room for improvement to serve our customers better in the future.
With best regards,
[redacted]
Dear Revdex.com and [redacted],
#2f2f2f; background-color: #fafafa;">
Projector Lamps World would like to extend our sincerest apologies for all the inconvenience caused to **. [redacted]. We received his Revdex.com complaint and from the moment we received the notification, we immediately reviewed the case and checked on the status of his order. We want to apologize if we failed to send the customer a link to track his package. However, [redacted]'s order was shipped out via USPS with tracking number [redacted]. As per tracking, package was delivered to the customer on [redacted] which is still within the 5-business days time frame as what we promise. In fact, there was a delivery attempted on [redacted] but Business was closed.
At this point, if **. [redacted] does not want to keep the lamp we sent him, we will assist him on how to return the lamp for a full refund. But hopefully, we hope he will decide to keep it.
With best regards,
Projector Lamps World - Customer Service
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
Dear [redacted],
Thak you for bringing this to our attention. However, we checked on our database and noted that one of our customer service representatives replied to your inquiry email and provided the tracking number for your order. In case you haven't received our reply email, please be...
informed that your order was already shipped out via USPS with tracking # [redacted]. As per tracking, the package has already been delivered:
Tracking Number: [redacted] delivered
Expected Delivery Day: Friday, April ** 2014
Product & Tracking Information
Postal Product:
First-Class Package Service
Features:
USPS Tracking™
DATE & TIME
STATUS OF ITEM
LOCATION
April ** 2014 , 11:14 am
Delivered [redacted] April ** 2014 , 9:27 am
Out for Delivery [redacted] April ** 2014 , 9:17 am
Sorting Complete [redacted] April ** 2014 [redacted] April ** 2014 , 5:35 am
Arrival at Post Office [redacted] April *, 2014 , 9:34 am
Processed through USPS Sort Facility [redacted] April *, 2014 , 10:10 am
Processed at USPS Origin Sort Facility [redacted] April ** 2014
Depart USPS Sort Facility [redacted] April ** 2014 , 3:38 am
Accepted at USPS Origin Sort Facility [redacted] April ** 2014
Electronic Shipping Info Received
Please confirm that you have indeed received the package. We apologize for the inconvenience our service must have caused you. If you have further questions or need further assistance regarding your order, please do not hesitate to contact us.
With best regards,
Projector Lamps World - Customer Service [redacted]