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Promenade Smiles

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Promenade Smiles Reviews (4)

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.Regards, [redacted] ***

RE: *** *** CASE ID NO.: *** Dear Revdex.com, Our records reflect a release has not been executed authorizing anyone to speak to you regarding *** ***. Pursuant to the
Health Insurance Portability and Accountability Act of 1996, no specifics regarding *** *** may be provided to you. If *** *** would forward an appropriately executed HIPAA release, Promenade Smiles Dentistry and its affiliated practitioners would be happy to respond to the complaint *** *** filed with the Revdex.com Promenade Smiles Dentistry is committed to providing quality service and achieving the highest service standards. One of the ways in which we continue to improve our service is by listening and responding to the views of our patients. As such, upon receipt of an appropriately executed HIPAA release, we look forward to the opportunity to provide a substantive response in this matter Respectfully,Promenade Smiles Dentistry

Dear Revdex.com:
Customer service is important to Promenade Dentistry and we strive to ensure our patients are happy with all aspects of treatment. It is unfortunate that Ms. [redacted] is dissatisfied with the services she received.
We would like to advise the Better...

Business Bureau that we are actively working with Ms. [redacted] to resolve her issues with the treatment performed.  We have been in contact with Ms. [redacted] directly and expect to resolve her concerns satisfactorily.
In summary, we are disappointed to learn of Ms. [redacted]’s dissatisfaction and have been in direct contact with her in an effort to address her concerns.
Respectfully, Promenade Dentistry

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.Regards,[redacted]

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