Pronto Cycle Share

Upon further examination, we can see that the usage fees refunded were added as a credit to the customer's accountThe credit has been converted into a refundBecause the customer states that the bikes were not in working order, we have also refunded the amount paid for the day passesThis will amount to a full refund

Hello, This customer, [redacted] ***, has already been provided a refund for the usage fees he incurredHe was not charged $at any point Best, Pronto Cycle Share

We need a Disclosure Authorization before we can speak with Revdex.com regarding this account

Complaint: [redacted]I am rejecting this response because: I never received any refund, and I am asking for the whole...

refund because of the bad quality service I received and none working bike you provided.Sincerely,[redacted]
Revdex.com IS ASKING THAT YOU PROVIDE PROOF OF THE REFUND AS CONSUMER STATES THEY HAVE RECEIVED NONE.

Hello,
 
This customer, [redacted], has already been provided a refund for the usage fees he incurred. He was not charged $6 at any point.
 
Best,
Pronto Cycle Share

Upon further examination, we can see that the usage fees refunded were added as a credit to the customer's account. The credit has been converted into a refund. Because the customer states that the bikes were not in working order, we have also refunded the amount paid for the day passes. This will amount to a full refund.