Property Corporation of America

I owned a condo managed by this company. The owner is rude and the staff is rude. They will charge you whatever whenever. When I sold my condo they claimed that I owed $663.00 for a leak my condo caused. I got no invoices from the workers that supposedly did the work several times from Property Corp. No response. Howard the owner is very dishonest. Buyer beware!

I purchased a commercial condo in a residential building located at [redacted] , Chicago IL When I purchased the unit, the property management company advised that I could not communicate to the other property ownersAll communications had to go through this property manager, Howard [redacted] Long story short, shortly after a special assessment was issued for general maintenance, I received a lawsuit filed by the association for removing my illegally installed awningsBelow is a link to the news story published by [redacted] ChicagoAll the trouble was caused by this property manager trying to prove his worth by working as a middle man between unit ownersOwners have wasted money on legal bills, and will be facing a countersuit soonAvoid this company as you may end up in a similar situationhttps:/ [redacted]

Initial Business Response / [redacted] (1000, 5, 2015/06/02) */ On May 10, 2015, the lady that lives in the condominium unit upstairs had a leak from a bad pipe under her kitchen sinkIt did damage to Ms [redacted] 's unit below Upon learning of this, the upstairs owner immediately contacted us and then her insurance companyUnfortunately, she received a denial of her claimSince she notified us of this we have been trying to help herWe received a quote for the repair of Ms [redacted] 's unit, which Ms [redacted] is aware of, and the upstairs lady agreed to take responsibility for itMs [redacted] has called here repeatedly and already knows that we were helping get it taken care of First and foremost, this leak is not the responsibility of the condominium associationAs the association's licensed property manager, it is our legal duty to follow statutes, not the emotions of an ownerWe got involved to help expedite an amicable work-out of the problem, which we were not even required to doHowever, for unknown reasons, it appears that Ms [redacted] still isn't satisfied and thinks that a complaint to the Revdex.com will help herI don't understand her logicAgain, we have no obligation to help but were doing so as a courtesy"No good deed goes unpunished." Second, the lady upstairs has already agreed to take care of the problem, so I don't know what the complainant's issue is in the first place! Accordingly, we ask that this complaint be dismissed Initial Consumer Rebuttal / [redacted] (3000, 15, 2015/06/23) */ It is a service provided by the associationThey are supposed to provide the condo association insurance info or file a claim on my behalf and they are doing neitherPlease reopen my case or explain how this doesn't qualify Thanks, [redacted] Final Business Response / [redacted] (4000, 17, 2015/07/02) */ Contact Email: [redacted] @thepropertycorp.com To Whom It May Concern: The complainant, Ms [redacted] is completely incorrect regarding this insurance issue First, she is paraphrasing sections of the association's declaration that don't even existAs a licensed community association manager, I have the expertise and experience to read and understand such documentsI have this association's declarations and by-laws in front of me for reference now as I write this, and the insurance section in them states no such requirement of coverage or claims for her as she states it Second, owners may not on their own file a claim with an insurance companyAny claim, if appropriate, must go through the association; in this case that would be the management companyBecause this owner's damage is the responsibility of the upstairs neighbor, the association's insurance policy is not the appropriate vehicle of recourse, and that was explained to the complainant Third, our coverage has a $1,deductible; it is our understanding that this owner's total repair is coming in at $Therefore, a claim against our insurance would be irrelevant anyway and would only serve to cause the premium to go up in future years without anything being paid outEven a denied claim, once made, has a deleterious effect on premiumsI must remind Ms [redacted] that those costs come right out of her pocket in increased monthly condo assessments Fourth, the lady upstairs, whose pipes caused the leak, has agreed to be responsible from the day it happened, and the complainant knew this all along, even before she filed this caseThat lady's insurance first denied the claim; however, our staff is working with her carrier and believes that the carrier will now accept it These are things that we are not obligated to do but are doing so as a service to help this complainant With that in mind, I must reiterate that the upstairs owner has always agreed to take care of the damage; it is now just a matter of having her insurance pay Ms [redacted] for it or having it coming out of that lady's own pocketEither way, Ms [redacted] will be made whole In addition, as I explained above, our staff has been working with the complainant even though we have no obligation to do so, so none of us is sure of her motives in these filings with the Revdex.comShe claims that she is not being emotional about this, yet she seems to have a personal ax to grind against usShe has gone out of her way to blacken our name, including a posting on Yelp that our attorney is looking into as a libel case against her if it is not removed Our company has a proud claim-free record with the Revdex.comWe ask you to consider the real facts in this case and again reject her assertions against us Thank you for your time [redacted] , President Property Corporation of America, As Agent for Galewood North CondoAssn

I purchased a commercial condo in a residential building located at [redacted], Chicago IL 60614. When I purchased the unit, the property management company advised that I could not communicate to the other property owners. All communications had to go through this property manager, Howard [redacted]. Long story short, shortly after a special assessment was issued for general maintenance, I received a lawsuit filed by the association for removing my illegally installed awnings. Below is a link to the news story published by [redacted] Chicago. All the trouble was caused by this property manager trying to prove his worth by working as a middle man between unit owners. Owners have wasted money on legal bills, and will be facing a countersuit soon. Avoid this company as you may end up in a similar situation.
https:/[redacted]

Initial Business Response /* (1000, 5, 2015/06/02) */
On May 10, 2015, the lady that lives in the condominium unit upstairs had a leak from a bad pipe under her kitchen sink. It did damage to Ms. [redacted]'s unit below.
Upon learning of this, the upstairs owner immediately contacted us and...

then her insurance company. Unfortunately, she received a denial of her claim. Since she notified us of this we have been trying to help her. We received a quote for the repair of Ms. [redacted]'s unit, which Ms. [redacted] is aware of, and the upstairs lady agreed to take responsibility for it. Ms. [redacted] has called here repeatedly and already knows that we were helping get it taken care of.
First and foremost, this leak is not the responsibility of the condominium association. As the association's licensed property manager, it is our legal duty to follow statutes, not the emotions of an owner. We got involved to help expedite an amicable work-out of the problem, which we were not even required to do. However, for unknown reasons, it appears that Ms. [redacted] still isn't satisfied and thinks that a complaint to the Revdex.com will help her. I don't understand her logic. Again, we have no obligation to help but were doing so as a courtesy. "No good deed goes unpunished."
Second, the lady upstairs has already agreed to take care of the problem, so I don't know what the complainant's issue is in the first place!
Accordingly, we ask that this complaint be dismissed.
Initial Consumer Rebuttal /* (3000, 15, 2015/06/23) */
It is a service provided by the association. They are supposed to provide the condo association insurance info or file a claim on my behalf and they are doing neither. Please reopen my case or explain how this doesn't qualify.
Thanks,
[redacted]
Final Business Response /* (4000, 17, 2015/07/02) */
Contact Email: [redacted]@thepropertycorp.com
To Whom It May Concern:
The complainant, Ms. [redacted] is completely incorrect regarding this insurance issue.
First, she is paraphrasing sections of the association's declaration that don't even exist. As a licensed community association manager, I have the expertise and experience to read and understand such documents. I have this association's declarations and by-laws in front of me for reference now as I write this, and the insurance section in them states no such requirement of coverage or claims for her as she states it.
Second, owners may not on their own file a claim with an insurance company. Any claim, if appropriate, must go through the association; in this case that would be the management company. Because this owner's damage is the responsibility of the upstairs neighbor, the association's insurance policy is not the appropriate vehicle of recourse, and that was explained to the complainant.
Third, our coverage has a $1,000 deductible; it is our understanding that this owner's total repair is coming in at $800. Therefore, a claim against our insurance would be irrelevant anyway and would only serve to cause the premium to go up in future years without anything being paid out. Even a denied claim, once made, has a deleterious effect on premiums. I must remind Ms. [redacted] that those costs come right out of her pocket in increased monthly condo assessments.
Fourth, the lady upstairs, whose pipes caused the leak, has agreed to be responsible from the day it happened, and the complainant knew this all along, even before she filed this case. That lady's insurance first denied the claim; however, our staff is working with her carrier and believes that the carrier will now accept it.
These are things that we are not obligated to do but are doing so as a service to help this complainant.
With that in mind, I must reiterate that the upstairs owner has always agreed to take care of the damage; it is now just a matter of having her insurance pay Ms. [redacted] for it or having it coming out of that lady's own pocket. Either way, Ms. [redacted] will be made whole.
In addition, as I explained above, our staff has been working with the complainant even though we have no obligation to do so, so none of us is sure of her motives in these filings with the Revdex.com. She claims that she is not being emotional about this, yet she seems to have a personal ax to grind against us. She has gone out of her way to blacken our name, including a false posting on Yelp that our attorney is looking into as a libel case against her if it is not removed.
Our company has a proud claim-free record with the Revdex.com. We ask you to consider the real facts in this case and again reject her false assertions against us.
Thank you for your time.
[redacted], President
Property Corporation of America,
As Agent for Galewood North Condo. Assn.

Initial Business Response /* (1000, 5, 2015/06/02) */
On May 10, 2015, the lady that lives in the condominium unit upstairs had a leak from a bad pipe under her kitchen sink. It did damage to Ms. [redacted]'s unit below.
Upon learning of this, the upstairs owner immediately contacted us and then...

her insurance company. Unfortunately, she received a denial of her claim. Since she notified us of this we have been trying to help her. We received a quote for the repair of Ms. [redacted]'s unit, which Ms. [redacted] is aware of, and the upstairs lady agreed to take responsibility for it. Ms. [redacted] has called here repeatedly and already knows that we were helping get it taken care of.
First and foremost, this leak is not the responsibility of the condominium association. As the association's licensed property manager, it is our legal duty to follow statutes, not the emotions of an owner. We got involved to help expedite an amicable work-out of the problem, which we were not even required to do. However, for unknown reasons, it appears that Ms. [redacted] still isn't satisfied and thinks that a complaint to the Revdex.com will help her. I don't understand her logic. Again, we have no obligation to help but were doing so as a courtesy. "No good deed goes unpunished."
Second, the lady upstairs has already agreed to take care of the problem, so I don't know what the complainant's issue is in the first place!
Accordingly, we ask that this complaint be dismissed.
Initial Consumer Rebuttal /* (3000, 15, 2015/06/23) */
It is a service provided by the association. They are supposed to provide the condo association insurance info or file a claim on my behalf and they are doing neither. Please reopen my case or explain how this doesn't qualify.
Thanks,
[redacted]
Final Business Response /* (4000, 17, 2015/07/02) */
Contact Email: [redacted]@thepropertycorp.com
To Whom It May Concern:
The complainant, Ms. [redacted] is completely incorrect regarding this insurance issue.
First, she is paraphrasing sections of the association's declaration that don't even exist. As a licensed community association manager, I have the expertise and experience to read and understand such documents. I have this association's declarations and by-laws in front of me for reference now as I write this, and the insurance section in them states no such requirement of coverage or claims for her as she states it.
Second, owners may not on their own file a claim with an insurance company. Any claim, if appropriate, must go through the association; in this case that would be the management company. Because this owner's damage is the responsibility of the upstairs neighbor, the association's insurance policy is not the appropriate vehicle of recourse, and that was explained to the complainant.
Third, our coverage has a $1,000 deductible; it is our understanding that this owner's total repair is coming in at $800. Therefore, a claim against our insurance would be irrelevant anyway and would only serve to cause the premium to go up in future years without anything being paid out. Even a denied claim, once made, has a deleterious effect on premiums. I must remind Ms. [redacted] that those costs come right out of her pocket in increased monthly condo assessments.
Fourth, the lady upstairs, whose pipes caused the leak, has agreed to be responsible from the day it happened, and the complainant knew this all along, even before she filed this case. That lady's insurance first denied the claim; however, our staff is working with her carrier and believes that the carrier will now accept it.
These are things that we are not obligated to do but are doing so as a service to help this complainant.
With that in mind, I must reiterate that the upstairs owner has always agreed to take care of the damage; it is now just a matter of having her insurance pay Ms. [redacted] for it or having it coming out of that lady's own pocket. Either way, Ms. [redacted] will be made whole.
In addition, as I explained above, our staff has been working with the complainant even though we have no obligation to do so, so none of us is sure of her motives in these filings with the Revdex.com. She claims that she is not being emotional about this, yet she seems to have a personal ax to grind against us. She has gone out of her way to blacken our name, including a false posting on Yelp that our attorney is looking into as a libel case against her if it is not removed.
Our company has a proud claim-free record with the Revdex.com. We ask you to consider the real facts in this case and again reject her false assertions against us.
Thank you for your time.
[redacted], President
Property Corporation of America,
As Agent for Galewood North Condo. Assn.