Property Professionals LLC

In response to the above-referenced matter (this email is intended for your eyes only, as background):MrDaniel JN [redacted] , our company President, has asked me to write to you and update you on the disposition of the matterWe apologize for the delay in responding to your original requestIn spite of our attempts to reach out to the customer, we have not had a response.MrN [redacted] has dictated the attached response to the complaint setting forth our offer to provide the customer with what he expresses as an acceptable settlementPlease review MrN [redacted] 's response and let us know what our next step should beI might mention the crux of the matter appears to be related to what we thought was a verbal acceptance of our work, only to have the customer later reverse themselvesWe are willing to remedy the situation, even at substantial loss, but not without some assurance of being paid.In the interest of maintaining your role in the resolution process, we have not sent a copy of the attached response nor a copy of this email to the consumer at this time.Thank you

I reviewed the response made by the business in reference to complaint ID [redacted] , and find the resolution is satisfactory to me

Paid in full as of 12/26/

I would like to reject the suppliers offer and submit the attached documentsAfter reading the reply from the supplier I have lost all trust in the company's honesty and integrityI have attached a couple of email chains pleading with the supplier to complete the work and honor their contractThey have not tried to get in touch with me as stated and the comments about agreeing with the change in materials is not accurateThe siding installer took responsibility for the mistake when we discussed the issue after the siding was installedAt this point I don't want them back on my property. My counter offer to them would be return my original deposit and everyone can get on with their livesI have also invested $in stain. I apologize if this reply causes any extra activity on your partThank you for your assistance if I need to do something different, please let me know

Dear Ms***:
We are in the process of working with the customer to resolve the complaintWe are in active contact with the Ohio Attorney General's office with the same goal in mindWe will advise you of the outcome as soon as we have one Sincerely,

I have not received any corespondence from the supplierI did receive a response from the attorney general saying the complaint is still in progress

Dear Ms***:We are in the process of working with the customer to resolve the complaintWe are in active contact with the Ohio Attorney General's office with the same goal in mind.We will advise you of the outcome as soon as we have one .Sincerely,

In response to the above-referenced matter (this email is intended for your eyes only, as background):
MrDaniel JN***, our company President, has asked me to write to
you and update you on the disposition of the matterWe apologize for the delay in responding to your original requestIn spite of our attempts to reach out to the customer, we have not had a responseMrN*** has dictated the attached response to the complaint setting forth our offer to provide the customer with what he expresses as an acceptable settlementPlease review MrN***'s response and let us know what our next step should beI might mention the crux of the matter appears to be related to what we thought was a verbal acceptance of our work, only to have the customer later reverse themselvesWe are willing to remedy the situation, even at substantial loss, but not without some assurance of being paidIn the interest of maintaining your role in the resolution process, we have not sent a copy of the attached response nor a copy of this email to the consumer at this timeThank you

I reviewed the response made by the business in reference to complaint ID [redacted], and find the resolution is satisfactory to me.

In response to the above-referenced matter (this email is intended for your eyes only, as background):Mr. Daniel J. N[redacted], our company President, has asked me to write to you and update you on the disposition of the matter. We apologize for the delay in responding to your original request. In...

spite of our attempts to reach out to the customer, we have not had a response.Mr. N[redacted] has dictated the attached response to the complaint setting forth our offer to provide the customer with what he expresses as an acceptable settlement. Please review Mr. N[redacted]'s response and let us know what our next step should be. I might mention the crux of the matter appears to be related to what we thought was a verbal acceptance of our work, only to have the customer later reverse themselves. We are willing to remedy the situation, even at substantial loss, but not without some assurance of being paid.In the interest of maintaining your role in the resolution process, we have not sent a copy of the attached response nor a copy of this email to the consumer at this time.Thank you.