Props Plus LTD

Wanting to keep my business local, I have twin dual props on my boat at Lake Powell. I live 430 miles away. Only needing one prop, but ordered two new sets at $1260. After two weeks, I finally made it to the lake for a weeks vacation. The props they sold me would not fit. I cut my vacation short to return the props to get ones that did fit. I was told when I was in the store that I needed different washers and hardware to make them fit. OBTW, I was also told at the time of purchase that these were a stock item. The owner told me that he would order the required hardware and to take the props back with me and he would send me the additional hardware. A couple of days later, he calls me and says the hardware was in and the added cost would be an additional $500. He also couldn't guarantee that these would make the new props fit correctly. Now I am already into a wasted trip to Powell, and I live 3 hours from Phoenix. I said no and told him I would be returning them for credit and purchase the only prop I needed.
When I returned them, I was charged a restocking charge of $180 for propellers that would not fit and should have been informed at time of purchase, charged $350 for a prop I could have obtained over the internet for $275. Brett the owner knew of my situation but said I had the props for over 30 days, they were special order, and that he was not in business to loose money. End result, I have a single prop that has literally cost me around $1,500. He said he would help me out on future purchases but truthfully, I don't trust him to keep his work or do right by me on any future purchase. So, I not sure about all these great reviews, but take it form me if you have a problem, expect the worst. My advise, learn from me and purchase your needs elsewhere....

Wanting to keep my business local, I have twin dual props on my boat at Lake Powell. I live 430 miles away. Only needing one prop, but ordered two new sets at $1260. After two weeks, I finally made it to the lake for a weeks vacation. The props they sold me would not fit. I cut my vacation short to return the props to get ones that did fit. I was told when I was in the store that I needed different washers and hardware to make them fit. OBTW, I was also told at the time of purchase that these were a stock item. The owner told me that he would order the required hardware and to take the props back with me and he would send me the additional hardware. A couple of days later, he calls me and says the hardware was in and the added cost would be an additional $500. He also couldn't guarantee that these would make the new props fit correctly. Now I am already into a wasted trip to Powell, and I live 3 hours from Phoenix. I said no and told him I would be returning them for credit and purchase the only prop I needed.

When I returned them, I was charged a restocking charge of $180 for propellers that would not fit and should have been informed at time of purchase, charged $350 for a prop I could have obtained over the internet for $275. Brett the owner knew of my situation but said I had the props for over 30 days, they were special order, and that he was not in business to loose money. End result, I have a single prop that has literally cost me around $1,500. He said he would help me out on future purchases but truthfully, I don't trust him to keep his work or do right by me on any future purchase. So, I not sure about all these great reviews, but take it form me if you have a problem, expect the worst. My advise, learn from me and purchase your needs elsewhere....