Prospect Florist

April 10th, 2017   Mr. Cookson made a purchase from American furniture galleries on March 19th, 2017 He purchased a 3pc living room set and a Queen mattress set. The items were scheduled to be delivered on Tuesday March 21, 2017 however upon Loading the merchandise into the trucks they noticed...

that the rec had some damage and did not deliver to customer. The manufacture which is Ashley was out of stock on the recliner. However I do have a shipment that is confirmed to arrive April 7, 2017 so I can schedule delivery.  Unfortunately we have no control over the manufactures and their stock inventory. On April 5, 2017 [redacted] called and was explained that Ashley was out of stock and that we would contact him as soon as we had a confirmed shipment date. We also gave him the option to come in and reselect to a model that we have in stock. [redacted] was on schedule for delivery on April 8, 2017 and his order is complete. I have attached the confirmation of delivery with a signature. Therefore this case should be closed.

We need to know which finance company that our customer wants us to cancel. We be more than happy to do so.

[redacted] warrants the original retail purchaser, for a period of one year from the date of purchase, all upholstered fabric against seam slippage, fraying, and dye transfer. This warranty does not cover, flattening of nap, pilling, fading, or shrinking and is not valid when heavy...

soiling or abuse is evident. Under chemical treatments the limited warranty do not cover damage or defects caused by use of chemical treatments. Ms. [redacted] tried to clean her couch with a bleached solution and that caused her fabric to change color.

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
They only refunded part of my money when I went there they kept $233 dollars do I go back in

We already refund $100.00 to customer visa on may 31,2017 . For delivery wrong mattress . We already exchange to the right mattress. It done .Customer was happy with the service. Thank You.Tell us why here...