To whom it may concern:After reviewing the information provided, we reached out to our shipping department to inquire about this issueIn particular, it appears that Mr [redacted] 's order was divided into two separate shipmentsThe first shipment was sent out on January 9th and contained the first half of their orderThe first portion of their order was delivered on January 12thThis can be confirmed using the tracking link attached below: [redacted] Following this, the second half of their order was prepared for shipment on the 9th of January and shipped out on the 10th of JanuaryThe second half of their order is currently in transit and is scheduled to be delivered today (January 16th, 2018)The second half of the order was last scanned at 6:AM (MT) as it passed through Ogden, Utah and it is currently out for deliveryDelivery is expected to occur today before the end of 16th (today)This can be confirmed using the following tracking link: [redacted] We have forwarded this information to the client via phone, and we have also attempted to reach out to them via e-mail, but we have not yet received a responseShould they require any additional assistance with their order, or should they not receive the second half of their order before the end of today (the 16th), we implore them to contact us to have this issue corrected immediatelyThank you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***
To whom it may concern:After reviewing the information provided, we reached out to our shipping department to inquire about this issue. In particular, it appears that Mr. [redacted]'s order was divided into two separate shipments. The first shipment was sent out on January 9th and contained the first...
half of their order. The first portion of their order was delivered on January 12th. This can be confirmed using the tracking link attached below:[redacted]Following this, the second half of their order was prepared for shipment on the 9th of January and shipped out on the 10th of January. The second half of their order is currently in transit and is scheduled to be delivered today (January 16th, 2018). The second half of the order was last scanned at 6:46 AM (MT) as it passed through Ogden, Utah and it is currently out for delivery. Delivery is expected to occur today before the end of 16th (today). This can be confirmed using the following tracking link:[redacted]We have forwarded this information to the client via phone, and we have also attempted to reach out to them via e-mail, but we have not yet received a response. Should they require any additional assistance with their order, or should they not receive the second half of their order before the end of today (the 16th), we implore them to contact us to have this issue corrected immediately. Thank you.
To whom it may concern:After reviewing the information provided, we reached out to our shipping department to inquire about this issueIn particular, it appears that Mr [redacted] 's order was divided into two separate shipmentsThe first shipment was sent out on January 9th and contained the first half of their orderThe first portion of their order was delivered on January 12thThis can be confirmed using the tracking link attached below: [redacted] Following this, the second half of their order was prepared for shipment on the 9th of January and shipped out on the 10th of JanuaryThe second half of their order is currently in transit and is scheduled to be delivered today (January 16th, 2018)The second half of the order was last scanned at 6:AM (MT) as it passed through Ogden, Utah and it is currently out for deliveryDelivery is expected to occur today before the end of 16th (today)This can be confirmed using the following tracking link: [redacted] We have forwarded this information to the client via phone, and we have also attempted to reach out to them via e-mail, but we have not yet received a responseShould they require any additional assistance with their order, or should they not receive the second half of their order before the end of today (the 16th), we implore them to contact us to have this issue corrected immediatelyThank you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***
To whom it may concern:After reviewing the information provided, we reached out to our shipping department to inquire about this issue. In particular, it appears that Mr. [redacted]'s order was divided into two separate shipments. The first shipment was sent out on January 9th and contained the first...
half of their order. The first portion of their order was delivered on January 12th. This can be confirmed using the tracking link attached below:[redacted]Following this, the second half of their order was prepared for shipment on the 9th of January and shipped out on the 10th of January. The second half of their order is currently in transit and is scheduled to be delivered today (January 16th, 2018). The second half of the order was last scanned at 6:46 AM (MT) as it passed through Ogden, Utah and it is currently out for delivery. Delivery is expected to occur today before the end of 16th (today). This can be confirmed using the following tracking link:[redacted]We have forwarded this information to the client via phone, and we have also attempted to reach out to them via e-mail, but we have not yet received a response. Should they require any additional assistance with their order, or should they not receive the second half of their order before the end of today (the 16th), we implore them to contact us to have this issue corrected immediately. Thank you.