Protrans Automotive & Transmission

Hello [redacted] , I received your letter today regarding a client of ours, [redacted] Her request of getting back $was already satisfied We issued a check, in the amount of $on our check # But just to make you aware, any work we perform is under warranty and must to brought back to our shop The incident she is referring to, occurred months later, to a area of the vehicle we did not work on Also, she was sending emails to an address that does not get usedThank you for your time, and we would appreciate this matter as closed Thank you, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12798613, and find that this resolution is satisfactory to me, pending receipt of the check

Hello [redacted], I received your letter today regarding a client of ours, [redacted].  Her request of getting back $120.00 was already satisfied.  We issued a check, in the amount of $120.00 on our check # 5087. But just to make you aware, any work we perform is under warranty and must to...

brought back to our shop.  The incident she is referring to, occurred 3 months later, to a area of the vehicle we did not work on.  Also, she was sending emails to an address that does not get used. Thank you for your time, and we would appreciate this matter as closed.   Thank you, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12798613, and find that this resolution is satisfactory to me, pending receipt of the check.