I will send response today. I have been out of town and just received...
All of our cars are sold with a buyers guide that says as is and we also have a vehicle due bill that we would put anything a customer is due after the sale. His file shows nothing due and as is... I asked him on multiple occasions to provide me with these things showing where we owed him something and he ignored me and then said he didn't have anything. He then threatened me with going to the Revdex.com and I told him to go for in. I will send over document details to you today..
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this does not resolve my complaint. I was provided false information regarding the tires of this car being new. When it first inquired I was told that a specific gentleman was fired due to unethical practices and activity. However, rather than resolving that unethical activity he owner agreeing that it was ok. Two tires places on this vehicle are the wrong size, and have been declared unsafe for this vehicle. The other two were not "new".
If they are not going to replace the tires, then public record should show that this business is not trustworthy!
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID*** and have determined that this does not resolve my complaint.
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I will send response today. I have been out of town and just received...
All of our cars are sold with a buyers guide that says as is and we also have a vehicle due bill that we would put anything a customer is due after the sale. His file shows nothing due and as is... I asked him on multiple occasions to provide me with these things showing where we owed him something and he ignored me and then said he didn't have anything. He then threatened me with going to the Revdex.com and I told him to go for in. I will send over document details to you today..
Sincerely,
[redacted]
[redacted]
Here is your response paperwork on the [redacted] complaint. He was not promised anything as you can see.
Sincerely,
[redacted]
Subarus and More
[redacted]
6 Attachments
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this does not resolve my complaint. I was provided false information regarding the tires of this car being new. When it first inquired I was told that a specific gentleman was fired due to unethical practices and activity. However, rather than resolving that unethical activity he owner agreeing that it was ok. Two tires places on this vehicle are the wrong size, and have been declared unsafe for this vehicle. The other two were not "new".
If they are not going to replace the tires, then public record should show that this business is not trustworthy!
Regards,
[redacted]