PRSVR

They try to scam you for big bucks. The product are terrible and the seller always lying about them. They can not be trusted by their word. Be careful while dealing with them. Hold on to your hard earned money.

Initial Business Response / [redacted] (1000, 7, 2014/06/07) */ Contact Name and Title: [redacted] Contact Phone: [redacted] When creating our products, PRSVR makes effort to ensure the highest quality and also ensure the highest level of client support, as we are a true Mom and Pop organizationFor some reason, we have not received any voicemails or emails from this particular client in relation to his exchangeWe are always happy to exchange for size or colorWhen his shoes we delivered back at the store, we did read his letter, but it failed to include any contact informationAt the time the letter and product was returned, we were sold out of sizes 9-in the RED Luxury Work BootWe are currently in the process of restockingTo accommodate this client, we are willing to send our new White Luxury Work Low to him if he does not want to wait for the restock (which will occur in approximately days or less)We truly appreciate all support, and look forward to making this right Initial Consumer Rebuttal / [redacted] (3000, 10, 2014/06/11) */ (The consumer indicated he/she DID NOT accept the response from the business.) The company is offering me a pair of shoes of lesser value ($retail price for the Workboot R.E.D versus $retail price for the White Luxury Low currently on their website) which is not a comparable productIn addition, the company had my contact information on the return address of the package (as it was sent via Priority Mail and required a return address) and on the receipt of sale (which also included my email and phone number)So if the company desired to contact me in reference to the return my information was availableI have no desire to wait (and should not have to wait) an additional days for a product I ordered in FebruarySince the product is not currently available, I am requesting a full refund in the amount of $which is what I paid for the shoes (Receipt attached) Final Business Response / [redacted] (4000, 12, 2014/06/21) */ We were able to rush our factory to create a singular pair of size RED Luxury Work Boots specifically for youThey were shipped from our Chicago location on Friday, with an expected delivery via usps priority mail Monday June 23rdWe have also included a special gift because of all your troubleWe truly value your business, and will do everything in our power to regain your support Sincerely, [redacted]

Terrible product and terrible service

Terrible product and terrible service.

Initial Business Response /* (1000, 7, 2014/06/07) */
Contact Name and Title: [redacted]
Contact Phone: [redacted]
When creating our products, PRSVR makes effort to ensure the highest quality and also ensure the highest level of client support, as we are a true Mom and Pop...

organization. For some reason, we have not received any voicemails or emails from this particular client in relation to his exchange. We are always happy to exchange for size or color. When his shoes we delivered back at the store, we did read his letter, but it failed to include any contact information. At the time the letter and product was returned, we were sold out of sizes 9-12 in the RED Luxury Work Boot. We are currently in the process of restocking. To accommodate this client, we are willing to send our new White Luxury Work Low to him if he does not want to wait for the restock (which will occur in approximately 45 days or less). We truly appreciate all support, and look forward to making this right.
Initial Consumer Rebuttal /* (3000, 10, 2014/06/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The company is offering me a pair of shoes of lesser value ($400 retail price for the Workboot R.E.D versus $325 retail price for the White Luxury Low currently on their website) which is not a comparable product. In addition, the company had my contact information on the return address of the package (as it was sent via Priority Mail and required a return address) and on the receipt of sale (which also included my email and phone number). So if the company desired to contact me in reference to the return my information was available. I have no desire to wait (and should not have to wait) an additional 45 days for a product I ordered in February. Since the product is not currently available, I am requesting a full refund in the amount of $400.00 which is what I paid for the shoes (Receipt attached).
Final Business Response /* (4000, 12, 2014/06/21) */
We were able to rush our factory to create a singular pair of size 12 RED Luxury Work Boots specifically for you. They were shipped from our Chicago location on Friday, with an expected delivery via usps priority mail Monday June 23rd. We have also included a special gift because of all your trouble. We truly value your business, and will do everything in our power to regain your support.
Sincerely,
[redacted]