Prudent Publishing

We are sorry that this customer felt our advertisement was misleading as that is never our intention.We do make every effort to clearly display pricing on both our printed materials and websiteThe pricing on the product page of our website, *** shows the price with
our current advertised discount of 40% & $off already appliedThere is a chart containing the list price by quantity and the net price after the advertised discount which is displayed in all of our catalogs and on our websiteThis information, along with an additional discount, was provided to the customer via email on 10/21/16.Our company has been in business for over years and we pride ourselves on listening to our customers and providing outstanding products and service. We appreciate the opportunity to address this customer's concerns

We are very sorry for the inconvenience our faxes and solicitations have caused this customer. It is never our intention to send advertisements to companies or individuals that do not wish to receive them. The necessary action has been taken to cease all solicitations including fax,...

email and physical mail that may be going to the address provided. Unfortunately, a fax campaign was prepared in advance of this request and was sent on 12/3. The customer should not receive any faxes going forward. Our mail solicitations have longer lead times as they are prepared several weeks in advance but will stop after those already prepared have gone out. Our Company has been in business for over 75 years and we pride ourselves on listening to our customers and providing outstanding service. We appreciate the opportunity to address this customer’s concerns.

Review: Please stop faxing my office. You have hired a company based in Colorado that has been faxing solicitations several times to me (and my former co workers) every day for the past two months!

STOP IT! Please remove me from your mailing, fax and any other lists.

. You address these faxes to multiple people who have worked here over the course of the past 20 years. PLEASE STOP NOW!Desired Settlement: Do not fax me again!

Business

Response:

We are very sorry for the inconvenience our faxes and solicitations have caused this customer. It is never our intention to send advertisements to companies or individuals that do not wish to receive them. The necessary action has been taken to cease all solicitations including fax, email and physical mail that may be going to the address provided. Unfortunately, a fax campaign was prepared in advance of this request and was sent on 12/3. The customer should not receive any faxes going forward. Our mail solicitations have longer lead times as they are prepared several weeks in advance but will stop after those already prepared have gone out. Our Company has been in business for over 75 years and we pride ourselves on listening to our customers and providing outstanding service. We appreciate the opportunity to address this customer’s concerns.