Prudential Carolina North Charleston

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: that is not true at allWhen I dropped my car off I told brian k [redacted] to check for rodent damage that may be causing an electrical issueI was in contact with brian dailyHe knew I was going to file a claim if he found rodent damageHe kept checking for proof of a rodentI dont believe he checked at all, because nissan of mentor found proof of a rodent after having the car for hoursBrian k [redacted] told me that replacing the battery and alternator would fix the car, not only make it drivableThe car came into preston with a rodent problem I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

I personally responded to MrP***On each occaison I apologizedMr P [redacted] was looking to get his car serviced for freeThe sensors that went off are all mileage driven and relate to a wheel speed sensorWe repaired it for free for MrP***The other issue was Mr P [redacted] was abusive to one of our employees and we asked to not return

The reason the car was here for a month is the guest would not decide what to doWe only looked at the car onceThe guest decided to turn it into their insurance company who totaled and compensated the guestThe rodent problem did not occur here, it happened where the guest stored their car Fixing the alternator and battery allowed the vehicle to be drivenThat was the customers concern not how bad their rodent problem was

The reason the car was here for a month is the guest would not decide what to do. We only looked at the car once. The guest decided to turn it into their insurance company who totaled and compensated the guest. The rodent problem did not occur here, it happened where the guest stored their car.... Fixing the alternator and battery allowed the vehicle to be driven. That was the customers concern not how bad their rodent problem was.

I personally responded to MrP***On each occaison I apologizedMr P*** was looking to get his car serviced for freeThe sensors that went off are all mileage driven and relate to a wheel speed sensorWe repaired it for free for MrP***The other issue was Mr P*** was abusive to one
of our employees and we asked to not return

The reason the car was here for a month is the guest would not decide what to doWe only looked at the car onceThe guest decided to turn it into their insurance company who totaled and compensated the guestThe rodent problem did not occur here, it happened where the guest stored their car
Fixing the alternator and battery allowed the vehicle to be drivenThat was the customers concern not how bad their rodent problem was

[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.]
Revdex.com: that is not true at allWhen I dropped my car off I told brian k*** to check for rodent damage that may be causing an electrical issueI was in contact with brian dailyHe knew I was going to file a claim if he found rodent damageHe kept checking for proof of a rodentI dont believe he checked at all, because nissan of mentor found proof of a rodent after having the car for hoursBrian k*** told me that replacing the battery and alternator would fix the car, not only make it drivableThe car came into preston with a rodent problem.?
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.?
Regards,
*** ***

The reason the car was here for a month is the guest would not decide what to do. We only looked at the car once. The guest decided to turn it into their insurance company who totaled and compensated the guest. The rodent problem did not occur here, it happened where the guest stored their car....

Fixing the alternator and battery allowed the vehicle to be driven. That was the customers concern not how bad their rodent problem was.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com: that is not true at all. When I dropped my car off I told brian k[redacted] to check for rodent damage that may be causing an electrical issue. I was in contact with brian daily. He knew I was going to file a claim if he found rodent damage. He kept checking for proof of a rodent. I dont believe he checked at all, because nissan of mentor found proof of a rodent after having the car for 6 hours. Brian k[redacted] told me that replacing the battery and alternator would fix the car, not only make it drivable. The car came into preston with a rodent problem. 
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

I personally responded to Mr. P[redacted]. On each occaison I apologized. Mr P[redacted] was looking to get his car serviced for free. The sensors that went off are all mileage driven and relate to a wheel speed sensor. We repaired it for free for  Mr. P[redacted]. The other issue was Mr P[redacted] was abusive to one...

of our employees and we asked to not return.

Consumer said he considers the matter resolved