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PruneDanish.com Corp

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PruneDanish.com Corp Reviews (1)

Review: I purchased a product on [redacted] that was sold and shopped by prunedanish.com. The item I purchased is a Network Attached Storage device that was listed with the technical specifications of 4 terabytes of available storage but when the first unit arrived there was no hard drives with the order. After calling [redacted] and exchanging the item I was again sent an item with no storage. After another round of calls to [redacted] I was directed to contact the seller directly to get the problem resolved. I called prunedanish.com on Wednesday October * and was told that even though the description says capacity of 4TB that the unit does not come with any storage. After several minutes of being talked over and finally getting hung up on I was not left with many options.Desired Settlement: I would like to receive the 4TB of disk storage that this item was sold with.

Business

Response:

we have sold over 600 units of this SKU and this is the first time we are getting a complaint like this. the listing on [redacted] clearly stats that its the BAY only the actual Hard Drive.

some time [redacted] allows other sellers to make unclear/incorrect changes to the listing. I just reviewed the [redacted] listing and don;t notice and issue. I think this customer is simple not understanding the specs of the unit

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

I and two [redacted] representatives were lead to believe from the advertisement that there was storage included in this sale. If this product was sold under the manufactures specifications, like many other listings on [redacted], it would have listed that “Up to 4TB of storage” not as it was listed with 4TB of storage in the description under technical specifications. This is a clear case of bait-and-switch. I bought a unit with 4TB clearly listed in the advertisement and received a product that did not have any at all.

Attached you will find an image of the [redacted] order where it lists that it has 4TB of storage.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

*

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

I am only looking for the hard drives that I paid for.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

**

Business

Response:

sorry to hear that you can't but this to rest, JUST RETURN THE UNIT!!!

I have sold 800 units of this item and you are the first not understand

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Description: ONLINE RETAILER

Address: 1529 Dean St, Brooklyn, New York, United States, 11213

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