Prusak Roofing

A man rang my bell several times at 7a.mI said, "who is it?" No reply so I went upstairs to put pants on and before I could make it back downstairs he was ringing the bell again I opened the door and he said, "Move your [redacted] car!!" I was startled and confused so he repeated that statementI got my keys moved my car and he was still cursingSo I made the juvenile comment,"yo momma" so he said "YO MOMMA YOU [redacted] ***!!!" I'm positive they won't do anymore work for me but I would like to warn anyone else considering this company They have a racist, rude and confrontational Blond pudgy man running this business

Complete roofing replaced on residence, garage and shed in one day Excellent jobVery professional workers

I am very satisfied with work done by Prusak Roofing. They came on time & very very polite & efficient. They did a great job of cleaning my driveway. Jim answered all my question & showed pictures of the work that was needed. He also returned phone calls. I would recommend Prusak Roofing.

AN EXCELLENT JOB DONE ON MY ROOF !!! I WILL KEEP THERE NUMBER AND TELL OTHER FOLKS !!

Initial Business Response / [redacted] (1000, 5, 2014/09/28) */ On June 7, 2014, Mrs [redacted] signed the contract for the work to be done on her house for new roof and a new gutter systemWe did have a lot of work scheduled ahead of her because of the terrible weather in the spring timeAt the time of the signing of the contract, I did inform her of the terms of the contract and the bad wood replacement cost, I also informed her that we have a back log of work approximately 6-weeks ahead of herThe total contract was for $ and she did give us the required approximate1/deposit of $ 2800.00, which is actually $ less than the required amount that was dueAbout 3-weeks after she signed the contract, she is correct to say that she wanted to cancel the contract, I told her after she was done yelling at me that she can cancel the contract all she had to do was to write cancel on the contract and mail it back and then we would send her the deposit backLegally we do not have to do that because it was clearly stated in the contract that she has days to cancel it About the gutters, we were installing oversized down spouts for the same price as residential down spoutsIt was explained to her that by installing the 3" X 4" oversized down pouts into a 2" X 3" residential down spout opening in the concrete will not workI offered her a $ discount to change one oversized down spot into a residential downspout so we wouldn't have to disturb the cementShe insisted on the oversized down spout, so we proceeded to chip out the cement to accommodate the larger downspout at our cost It was explained to her that any bad wood is an additional costShe had different estimate sheets from different years explaining the bad wood charge the actual contract that she signed also explained the bad wood chargeI also verbally explained the bad wood charge sitting with her and her husband at the signing of the contract and they both understood the bad wood chargeThe homeowners, never asked to see the bad wood and when she was in the front of her house complaining about the concrete the bad wood was on the pile of shingles in her front yard that was eventually cleaned up The satellite dish installed on the roof was removed to remove the shingles under the bracketsIn the contract it states, "that we are not responsible to adjust the dish to find the signal or any fees associated with calling in a professional installer to find the signal"I also explained this to the homeowners face to face In the contract it states, " This agreement is conditional upon full payment of contract ...."The homeowners have not paid in full the total bill that is due of $ I did talk to Mrs [redacted] on the phone and she stated that the gutter is leaking on the south side of her house and I told her about the balance that is dueShe proceeded to tell me that she doesn't think she should pay $because we did not show her the bad wood and because she had to have a satellite company come out and re-align the dish Summary, I did tell Mrs [redacted] I would come out there to fix the gutter on the south side but there is a balance due on the contractOnce she pays the balance due of $ by certified check or money order, I will be happy to come out there and repair the gutterI have already sent out one letter for the late payment that is over days past due Please see the attached contract and please note the asterisks Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/09/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) I am not accepting the response,due to the fact,that my husband and I was never informed to ask,nor told to ask about any bad wood.prior to the installation of the roof being installed..We never observed or noted any bad wood in pile of shingles that is being alleged Further more before replacing any new wood,why was we not informed,before the new wood was replaced.Why did the gentlemen whom installed the roof,wait until the completion of the roof to inform us we had bad wood.Also there was much to much debride and garbage coming off the roof,as it was nearly impossible to see under neath all the rubbage.Regarding the repair to the faulty gutter, that was installed it has no bearing on the gutter being oversized,this is a repair that they should be responsible for and have nothing to with me paying for bad wood.They have already been paid for in installation of the gutters,Why am I ask to pay for something already paid for[redacted] Final Business Response / [redacted] (4000, 9, 2014/10/09) */ We will go out to fix the gutter and resolve the issueWe still think that we are being taken advantage of by the homeowner because their refusal to pay for the wood that was part of the contract that she signedNo other customer has ever done this to our company

I am very pleased with our new roof and the workmanship of Prusak RoofingThe crew did exactly as quotedThe workers were courteous, clean, and pleasantThey left our yard very clean even looking in the bushes for debris; as well as doing a final walk around the yard for roofing scraps prior to leavingHighly recommended!