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Pruzansky Plumbing Heating & A/C Inc.

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Pruzansky Plumbing Heating & A/C Inc. Reviews (2)

On behalf of Pruzansky Plumbing we apologize for the manor in that this entire situations was handled.We should never make any customer feel uncomfortable and or threatened. We do not give free estimates on service work, our minimum service call is $150, but you should have been told that up
front. I will call you personally to apologize and we will credit memo your account. Regards Pruzansky Plumbing

On 10/20/2017 my Techs arrived at 11:OOam at [redacted].They treated the common areas and exteriors. Two residents in units#[redacted] and #[redacted].My tech (Derek) found out that resident ([redacted]) has asthma.Derek said to her he would
back on 10/21/2017 and use a Gel for roachs He arrived...

around 11:OOam he waited until 12:00pm. He got called that his daughter was in the hospital.  He left a business card letting her to know and will contact her
as soon as possible. She called Derek and ask if he could treat the her on the 18th of November. He arrived at 12:30pm on the 18th. He check-in and checkout. He waited until 12:55, Derek left a business card again. He took pictures to show he wasn't there and check-in and check-out. We have not heard from her.She was told that her money ($25.00) will be returned and Derek will treat her unit. Please note Derek had $25.00.As for the resident calling our office I check the phone to see if she called. I found only one call.Iwas not here from the 10/21/2017 to 11/01/2017 because I lost my brother and was in California paying my respects.Please let the resident know I am sorry and would like to treat yourUnit and your $25.00.

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Address: 2401 Bainbridge Avenue, Kenner, Louisiana, United States, 70062

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