P.S.E.C.U. Reviews (3)
PSECU is on TV all the time bragging about what they do with account holders money, I have a very high credit rating yet when they shut me out because of IT incompetence I was berated about a non exiting car and mortgage loan that is a possible problem. I do not own a car nor do I drive and sold paid off property long ago. Can't sell property with an unpaid mortgage last time I checked. If you have other options do not use this corporation. Make a complaint to the Pa. Banking and Securities Dept. YOU need a no star rating system!
I moved to New Jersey over two years ago from Pennsylvania. Since my move I have attempted several times to change my title and regisration of my vehicle from PA to NJ. The New Jersey Department of Motor Vehicles requires me to send a form to my credit union, PSECU, requesting them to send my title to NJ DOT so the title can be re-issued and sent back to PSECU, my lein holder. I have sent two request for** to PSECU with no response. My motor vehicle loan payments have been up to date and are not at issue. I have a seperate debt with PSECU that is not related to my vehicle which I was not able to keep up with since my divorce.
Because I fell behind on my credit card debt PSECU had frozen my account over 4 years ago. I have not been able to access my car loan acount. I have een making car loan payments blind every month since. I was not able to talk to anyone at PSECU because I could not remember my PIN number when I called in. In going through some documents recently I located my PIN number and got through to a live person. I explained my problem with my title and I was advised that I needed to make payment arrangements on my outstanding [redacted] debt before they will release my title to NJ DOT. I called the number they provided for the debt collector and made arrangements to pay down my outstanding debt. I called PSECU back and was now told that they will not release my title untle my vehicle loan is paid in full. My vehicle loan was never an issue and feel that their business practice is borderline illegal. If I am ever stopped or get into an accident with a New Jersey drivers license and a Pennsylvanis Registration I will get a ticket and points on my license. If they would just send the title to NJ DOT, they will send it back. I will never touch it, but only to sign it at DOT for the new one to be issued. This in New Jersey Law. I am not a bad person, and am in fact a 19 year retired police veteran. I feel that PSECU is practicing bad faith business and borderline criminal acts for not permitting me to folllow the vehicle laws.
I used a credit card years ago, like 25 to pay off a car loan from some other company and PSECU wanted the title. I paid the little bit off in three months without giving them the title. Something just told me not to, premonition? When I quit the state and had to put my money from pension in the bank and then used it for Law Sch, the dumb teller took 10% for taxes. I tried to explain to them that was taken care of but had to eat their theft as I had to get the money out. Now I have Social Security check for under poverty level amt. direct deposited because I am stuck with using this credit union as do not qualify for any others and they changed IT services and locked me out. Go to Pa Banking and Securities and make a complaint. Call, make it difficult for this outfit to take advantage of customers. The federal site is The National Credit Union Administration and click under consumer assistance to find a pdf complaint form. If enough people make it hard for PSECU to act like Robber Barrons it will help them follow rules.