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PT Body Shop Reviews (2)

Our septic system developed a problem with the high water alarm recently We called Pence who had installed the system to schedule a service call The person we spoke to at the office, was very professional and took ownership of our problem She scheduled a service call for the following afternoon and asked that we should call her should we have an issue with the system prior to the technicians arriving at our home At about 10:00AM the next morning hours before the scheduled time, two technicians arrived to inspect the systemAfter thoroughly inspecting the system, the technicians proceeded to repair the systemThe service call took less than minutes and after the repairs, the technicians tested the system to make sure it was operating correctly The entire service call experience from the initial call to the office to the technicians performing the service, has been by far one of the very best service call experiences We would highly recommend Pence for all septic related installation and service needs

Our septic system developed a problem with the high water alarm recently.
We called Pence who had installed the system to schedule a service call.
The person we spoke to at the office, was very professional and took ownership of our problem.
She scheduled a service call for the following afternoon and asked that we should call her should we
have an issue with the system prior to the technicians arriving at our home.
At about 10:00AM the next morning hours before the scheduled time, two technicians arrived
to inspect the system. After thoroughly inspecting the system, the technicians proceeded to
repair the system. The service call took less than 45 minutes and after the repairs, the technicians tested the system to make sure it was operating correctly.
The entire service call experience from the initial call to the office to the technicians performing the service, has been by far one of the very best service call experiences.
We would highly recommend Pence for all septic related installation and service needs.

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