Sign in

PTT Phone Card Incorporated

Sharing is caring! Have something to share about PTT Phone Card Incorporated? Use RevDex to write a review
Reviews PTT Phone Card Incorporated

PTT Phone Card Incorporated Reviews (2)

Review: I am disappointed this morning Tuesday september the 24th 2013 by PTT phone card inc. telephone operator name [redacted] (not sure about the correct spelling of name or writting because they didn't want to tell me that but the sound is pretty close this prononciation).This person turn me down about (4)four times by ignoring my last 3 phone calls after she realized that I was the same person calling to get my issue resolved. I initially spoke to her arround 9:03 am, after listening to me she decided to transfer me to someone who can help me which she did and I was taking to the answer machine but did not live any message; I called for the second time the same person answer phone call and wanna to transfer me again to someone who can help me, I waited and was transfer again, I got to the answer machine again and did not live any message, for the third time I called,I was offered to transfer I declined the offer by explaining to the phone operator that I do not want to be transfer and suggested if there is any help she provide to me because I had lived a message to their machine on monday september the 23rd 2013, at any giving time from that to the time I was speaking to her no one has called me yet. I Believed that's the time she decided to transfer my phone calls and even disgarded the multiple phone calls I placed lastly.Basically all the phone calls I was making after that scenario would ring several time with no operator taking them until they go to the next level which will also take to the answer machine.The main issue about all this is about the purchase of prepaid card service I had made on September 16th 2013 for an amount of $10 through PTT phone inc. I had used 2/5 of the amount and having a difficulty of using the rest. Therefore I was calling this service provider for help of any kind, but it turns out that I am getting turn down for wherever reason I cannot really determine.For this matter, I would like to see justice serving.Desired Settlement: If this provider cannot fix this problem so that I can be able to use the rest of money I had spent into their service, I would like to get refund of wherever remaining balance.

Business

Response:

10/04/2013

To whom it may concern

This is to notify you that on 10/04/2013 at 1:18 pm I personally try to contact customer at ###-###-####. And also ###-###-#### and customer said that problem is fixed and he has received his money .

Consumer

Response:

---------- Forwarded message ----------

From: [redacted] <[redacted]>

Date: Sat, Oct 5, 2013 at 4:11 PM

Subject: RE: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].

To: "[email protected]" <[email protected]>

Good evening dear Revdex.com

I am pleased to inform you that the issue with complaint # [redacted] I addressed against PTT phone cards company has been reslve on Thursday October the 3rd 2013.

Sincerely.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,

Review: Star Pinless is a website and a company that is used to pay phone bills. Mostly prepaid phone service. I have purchased and made a payment through star pinless for [redacted] for $50. The plan never went through. It is still pending on the account and has not gone through. I have requested the Revdex.com to look into that case but have not received any information yet. I have contacted the Star pinless customer service line and no one picks up. I have sent Star Pinless an email and have received no response. I don't know what game this company is playing but I want my money back.Desired Settlement: I need a refund back as a check. The debit card I used is no longer available to receive the refund.

Business

Response:

To whom it may concern

This letter is regarding assigned ID of [redacted], Customer complained that he purchased $50 [redacted] product but he didn't received the fund. When we check in our system following order # [redacted] shows that order was placed for phone # [redacted] and transaction did go through successfully and fund was credited to following phone # [redacted].This is a [redacted] product customer can call [redacted] and verify this.

We try to call customer at ###-###-####, the phone # listed on Revdex.com complains on Friday Nov 08, 2013 at 3:04 Pm Eastern time but call is going to voice mail and mail box is full.

Customer can contact me at [redacted]

Check fields!

Write a review of PTT Phone Card Incorporated

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

PTT Phone Card Incorporated Rating

Overall satisfaction rating

Description: Telephone Pre-Paid Card Sales & Distribution

Address: 2417 Welsh Road #231, Philadelphia, Pennsylvania, United States, 19114

Phone:

Show more...

Web:

www.mystarpinless.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with PTT Phone Card Incorporated, but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for PTT Phone Card Incorporated

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated