Please accept my apologies for PBS's delay in responding to this complaintPBS is committed to providing quality educational and informative content for all age rangesPBS is uniquely proud of our award-winning and highly trusted PBS Kids programming.Research shows that children benefit greatly from playing outside, yet the amount of time kids spend outdoors has been steadily decliningNature Cat is an animated series that follows Fred, a house cat who dreams of exploring the great outdoors, in each episode, once his family leaves for the day, Fred transforms into Nature Cat, "backyard explorer extraordinaire." Nature Cat can't wait to get outside for a day of backyard nature excursions and braverThe series' goal is to help kids develop an awareness of and interest in matters of conservation and wildlife preservation, Nature Cat's curiosity about and love for all things natural lead him and his friends on a variety of comedic adventures as they explore the outdoors in ways accessible to children ages to Nature Cat is grounded in a science curriculum and will expose children to a variety of rature concepts and systems, encourage shared discoveries and experiences as viewers explore the natural world, and give parents and teachers ideas for nature-based activities.Nature Cat is a fictional, educational show with fictional charactersThe names, characters, businesses, places, events, and incidents are used in a fictitious mannerAny resemblance to actual persons, living or dead, or actual events is purely Coincidental.Thank you so much for contacting us regarding this matter, and you may reach me at rsgriffingpbs.org or [redacted] to discuss it furtherPlease also contact me with any additional questions or additional needs.Kind regards,Scott G [redacted] Assistant General Counsel Public Broadcasting Service
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***The characters are fictional howeber the stories are not fictional they are based on my lifeThe theme song which clearly says "Talley Ho" was clearly made to taunt meI've viewed not only Nature Cat but also "Clifford the Big Red Dog" also framing their stories around my day to day activitiesI am seeking a public apology as well as a settlement from the company which clearly center their shows around me
I am rejecting this response because:
Regards,
*** ***
July 30, Dear *** ***:Thank you for bringing this complaint to our attentionWe have investigated the complaint and here are our findings.Customer states they ordered *** *** from PBS - This is a Pledge donation *** *** made to her local PBS station, not PBS corporateAn
agent left a message for *** *** with their availability, contact information and offered to explain the pledge/donation processThey also emailed the same, and received no response.This is a complaint that should be directed to PBS 39.We have tried to correct this to the best of our ability.Thank you, Jon L
Please accept my apologies for PBS's delay in responding to this complaint. PBS is committed to providing quality educational and informative content for all age ranges. PBS is uniquely proud of our award-winning and highly trusted PBS Kids programming.Research shows that children benefit greatly...
from playing outside, yet the amount of time kids spend outdoors has been steadily declining. Nature Cat is an animated series that follows Fred, a house cat who dreams of exploring the great outdoors, in each episode, once his family leaves for the day, Fred transforms into Nature Cat, "backyard explorer extraordinaire." Nature Cat can't wait to get outside for a day of backyard nature excursions and braver. The series' goal is to help kids develop an awareness of and interest in matters of conservation and wildlife preservation, Nature Cat's curiosity about and love for all things natural lead him and his friends on a variety of comedic adventures as they explore the outdoors in ways accessible to children ages 3 to 8. Nature Cat is grounded in a science curriculum and will expose children to a variety of rature concepts and systems, encourage shared discoveries and experiences as viewers explore the natural world, and give parents and teachers ideas for nature-based activities.Nature Cat is a fictional, educational show with fictional characters. The names, characters, businesses, places, events, and incidents are used in a fictitious manner. Any resemblance to actual persons, living or dead, or actual events is purely Coincidental.Thank you so much for contacting us regarding this matter, and you may reach me at rsgriffingpbs.org or [redacted] to discuss it further. Please also contact me with any additional questions or additional needs.Kind regards,Scott G[redacted] Assistant General Counsel Public Broadcasting Service
Dear [redacted],We want to apologize for the unsatisfactory experience you had with your purchase. We are refunding your entire order purchase amount including the items you did receive. In addition we would like to offer you a $25.00 discount on your next order and a customer care representative...
direct phone number to place that order, ###-###-####. Jessica will be happy to take care of you. Although there is no excuse for the situation you had with our shop, we want to ensure you that this is not a typical experience from our company. Our first priority is our customers and their families especially during the holiday season. We can't apologize enough for what you went through.Although rare, we are working to make sure that this type of issue never happens again and can assure you that your comments have been taken very seriously by the top management of our company.We greatly appreciate your feedback and hope that you will give PBS KIDS Shop another chance.
Please accept my apologies for PBS's delay in responding to this complaintPBS is committed to providing quality educational and informative content for all age rangesPBS is uniquely proud of our award-winning and highly trusted PBS Kids programming.Research shows that children benefit greatly from playing outside, yet the amount of time kids spend outdoors has been steadily decliningNature Cat is an animated series that follows Fred, a house cat who dreams of exploring the great outdoors, in each episode, once his family leaves for the day, Fred transforms into Nature Cat, "backyard explorer extraordinaire." Nature Cat can't wait to get outside for a day of backyard nature excursions and braverThe series' goal is to help kids develop an awareness of and interest in matters of conservation and wildlife preservation, Nature Cat's curiosity about and love for all things natural lead him and his friends on a variety of comedic adventures as they explore the outdoors in ways accessible to children ages to Nature Cat is grounded in a science curriculum and will expose children to a variety of rature concepts and systems, encourage shared discoveries and experiences as viewers explore the natural world, and give parents and teachers ideas for nature-based activities.Nature Cat is a fictional, educational show with fictional charactersThe names, characters, businesses, places, events, and incidents are used in a fictitious mannerAny resemblance to actual persons, living or dead, or actual events is purely Coincidental.Thank you so much for contacting us regarding this matter, and you may reach me at rsgriffingpbs.org or [redacted] to discuss it furtherPlease also contact me with any additional questions or additional needs.Kind regards,Scott G [redacted] Assistant General Counsel Public Broadcasting Service
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***The characters are fictional howeber the stories are not fictional they are based on my lifeThe theme song which clearly says "Talley Ho" was clearly made to taunt meI've viewed not only Nature Cat but also "Clifford the Big Red Dog" also framing their stories around my day to day activitiesI am seeking a public apology as well as a settlement from the company which clearly center their shows around me
I am rejecting this response because:
Regards,
*** ***
July 30, Dear *** ***:Thank you for bringing this complaint to our attentionWe have investigated the complaint and here are our findings.Customer states they ordered *** *** from PBS - This is a Pledge donation *** *** made to her local PBS station, not PBS corporateAn
agent left a message for *** *** with their availability, contact information and offered to explain the pledge/donation processThey also emailed the same, and received no response.This is a complaint that should be directed to PBS 39.We have tried to correct this to the best of our ability.Thank you, Jon L
Please accept my apologies for PBS's delay in responding to this complaint. PBS is committed to providing quality educational and informative content for all age ranges. PBS is uniquely proud of our award-winning and highly trusted PBS Kids programming.Research shows that children benefit greatly...
from playing outside, yet the amount of time kids spend outdoors has been steadily declining. Nature Cat is an animated series that follows Fred, a house cat who dreams of exploring the great outdoors, in each episode, once his family leaves for the day, Fred transforms into Nature Cat, "backyard explorer extraordinaire." Nature Cat can't wait to get outside for a day of backyard nature excursions and braver. The series' goal is to help kids develop an awareness of and interest in matters of conservation and wildlife preservation, Nature Cat's curiosity about and love for all things natural lead him and his friends on a variety of comedic adventures as they explore the outdoors in ways accessible to children ages 3 to 8. Nature Cat is grounded in a science curriculum and will expose children to a variety of rature concepts and systems, encourage shared discoveries and experiences as viewers explore the natural world, and give parents and teachers ideas for nature-based activities.Nature Cat is a fictional, educational show with fictional characters. The names, characters, businesses, places, events, and incidents are used in a fictitious manner. Any resemblance to actual persons, living or dead, or actual events is purely Coincidental.Thank you so much for contacting us regarding this matter, and you may reach me at rsgriffingpbs.org or [redacted] to discuss it further. Please also contact me with any additional questions or additional needs.Kind regards,Scott G[redacted] Assistant General Counsel Public Broadcasting Service
Dear [redacted],We want to apologize for the unsatisfactory experience you had with your purchase. We are refunding your entire order purchase amount including the items you did receive. In addition we would like to offer you a $25.00 discount on your next order and a customer care representative...
direct phone number to place that order, ###-###-####. Jessica will be happy to take care of you. Although there is no excuse for the situation you had with our shop, we want to ensure you that this is not a typical experience from our company. Our first priority is our customers and their families especially during the holiday season. We can't apologize enough for what you went through.Although rare, we are working to make sure that this type of issue never happens again and can assure you that your comments have been taken very seriously by the top management of our company.We greatly appreciate your feedback and hope that you will give PBS KIDS Shop another chance.