Publishers Clearing House

All of the documents requested have been sent, you are more than welcome to wait to receive them and give our office a call if this is a debt you would like to resolve

The customer was issued a month credit for the months remaining on his contract when he canceled His connection was being used prior to that and the problems he was having were being addressed or on his side Thanks--Jim Jim C [redacted] ALTIUS Communications McCormick Rd Ste Hunt Valley, MD Ph# 410-667-Fax # 410-667-Cell # [redacted] www.altiuscomm.com

ID [redacted] GLOBAL SVC GROUP MADE CONTACT WITH [redacted] ON 04/19/ABOUT A DEBT THAT IS CURRENTLY OUTSTANDING IN OUR OFFICEACCORDING TO [redacted] THIS WAS PAID ALREADYONCE OUR OFFICE RECEIVES THE DOCUMENTATION FROM MR [redacted] SHOWING THIS, THE ACCOUNT WILL BE CLOSED AND REMOVED FROM OUR OFFICEMR[redacted] CAN SUBMIT THE DOCUMENTS TO OUR EMAIL ADDRESS OR OUR MAILING ADDRESS: WVan Buren Street, Suite PMB 408Chicago, IL [redacted] @GLOBALSVCGROUP.COM

Complaint: [redacted] I am rejecting this response because: I have done this over and over again I am tired of having to go to my bank and get my statement to show that this was paid YEARS AGO! They did not make contact with me, I made contact with them I am really getting tired of this because every couple of years I supply it and then they sell it to someone else Sincerely, [redacted] ***

ID of [redacted] Mr [redacted] was contacted by Global SVC Group on 05/01/regarding two outstanding debts that he has had February 08, the original amounts of these debts were $and $At that time, we offered Mr [redacted] a fair settlement for the original amount of the loan which he refused to accept and disputed the validity of the loanAll attempts to collect on the debts at this time from this company have ceased

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I will await the documents that they have for proof of this debt Sincerely, [redacted]

ID [redacted] This company does not make any threats to any clients also no personal information is given out to anyone unless they identify themselves as being the right party we are trying to contact and verify certain information on the accountIf you felt threatened in anyway then as a manager here I apologize on behalf of the agent that you may have spoken toAs of now the account has been placed in a dispute status

Complaint: [redacted] I am rejecting this response because:what does dispute status mean? What details does it entail? Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] "Some trees" I live in front of a [redacted] forestNot once was anyone from Bridgemmaxx at our home to inform us what "Some trees" we needed to cut downI did cancel my service and will never be going backI still want my refund Regards, [redacted]

ID of [redacted] GLOBAL SVC GROUP TRIED TO CONTACT [redacted] ON 05/19/IN REFERENCE TO AN OUTSTANDING DEBT THAT IS OWEDTHIS DEBT HAS BEEN OUTSTANDING SINCE OCTOBER OF SINCE 05/19/NO FURTHER CONTACT HAS BEEN MADE TO MR [redacted] IN ANY WAY FROM THIS COMPANY

ID [redacted] GLOBAL SVC GROUP CONTACTED MS [redacted] ON 05/11/ABOUT A DEBT THAT WAS INCURRED ON 12/24/AND IS CURRENTLY STILL OUTSTANDING.MS [redacted] INFORMED THE AGENT THAT SHE TOOK OUT A LOAN A WHILE AGO AND WANTED TO FOLLOW -UP WITH THE US THE FOLLOWING BUSINESS DAYTHE REQUEST FOR THE VALIDATION OF DEBT WAS SUBMITTED AND SENT OUT ON 05/12/2017, NO OTHER CONTACT HAS BEEN MADE TO MS [redacted] AT THIS TIME

ID [redacted] Global SVC Group spoke with a personal reference on 03/15/that [redacted] listed as a good contact when she originally received the loanAlso on 03/15/Ms [redacted] contacted our office back and requested verification of debt to be sent out to her via emailThe verification was sent out at the end of the business day and no other contact has been made to her or any third party since

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The business is only providing part of the story For a whole month PRIOR to my cancelling the service, I was not receiving the connection speeds I was paying for From 12/on, there are repeated, documented calls where I was trying to get the connection speeds back to where they belong This issue was never resolved, which is why I was forced to find alternative service The business kept wanting me to move the mounting pole for the equipment instead of providing the correct equipment for the location I was in In addition, there were weeks in the previous year when I was completely without service due to their extremely slow response time One week was due to a power supply, which could have been mailed to me but instead had to be delivered by one of their technicians The other weeks was waiting for a technician to come out after my my equipment was taken out by a storm The business owes me another month of not receiving the service I was paying for (due to their installing the incorrect equipment) plus the weeks I had NO service due to their slow service response times
Regards,
*** ***

Good Morning, Global SVC Group received information on *** *** in reference to a debt she owes that is currently delinquentWe contacted her on 03/14/at primary number of *** and informed her of debtMs*** did not wish to resolve the matter and has not sent the
documents requested to verify identity theft Ms*** contacted our office later in the day refusing to pay debt again and this time asking for communication to ceaseThe request was submitted to management and account was place in do not call on 03/15/All communication to debtor has stopped

The customer was issued a 2 month credit for the 2 months remaining on his contract when he canceled.  His connection was being used prior to that and the problems he was having were being addressed or on his side.     Thanks--Jim   Jim C[redacted] ALTIUS Communications 11311...

McCormick Rd Ste 210 Hunt Valley, MD 21031 Ph# 410-667-1638 Fax # 410-667-1651 Cell # [redacted] www.altiuscomm.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.] "Some trees" I live in front of a [redacted] forest. Not once was anyone from Bridgemmaxx at our home to inform us what "Some trees" we needed to cut down. I did cancel my service and will never be going back. I still want my refund. 
Regards,
[redacted]

All of the documents requested have been sent, you are more than welcome to wait to receive them and give our office a call if this is a debt you would like to resolve.

Complaint: [redacted]
I am rejecting this response because:The business is alleging that it is my refusal to pay which doesn't mean anything when it was their burden to prove not just that someone owes a debt but that the alleged debt is within the statute of limitations.  This scam company has not shown either, instead they harass you and try to embarrass you by contacting family members looking for you on a daily basis.  They leave threatening voicemail messages alleging that if you don't call them back and pay them that legal action will be taken against you which is a flagrant violation of the Fair Debt Collections Practices Act.  Their responses to the Revdex.com under this complaint indicate that they are in fact violating the Fair Debt Collections Practices Act as they are trying to blame me for the resolution of this complaint.  Whatever alleged debt they allege I owe is past the statute of limitations and therefore any "status" they want to put this debt under is fine with me. I just don't want to hear back from them ever again nor do I want them to sell or send my information to anyone else or I will pursue legal action for their multiple violations of the Fair Debt Collections Practices Act and the TCPA.  This so called company's debt collection practices are reprehensible.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I have spoken with the Federal Trade Commission and have been informed that Global Services Group is a scam.  I was on three -way with an investigator from the Metro Police department and she spoke to [redacted] at 615-[redacted] and he called me from a 615 [redacted] number.  This number is a Tennessee number but the Business is supposed to be in Chicago.  The Business calls from different numbers like they will call you different 800 numbers and a Tennessee local number.  I had my identity stolen and filed a police report based on my identity being stolen.  The investigator asked [redacted] for a fax number so I could fax the information over and he said they did not have a fax number.  All legitimate businesses have a fax number.  Also the investigator asked [redacted] for their address in Chicago and he gave her [redacted] West Van Burne #[redacted] Chicago IL.  60607 and that is an address for [redacted] in Chicago IL.  She also asked [redacted] for their FEIN number as the Federal Trade Commission told me to do so and [redacted] would not give out their FEIN number.  There should not be a reason why the business would not be able to give out that information so that a person can verify if they are a legitimate company.  So in saying all of this, I know I do not owe a debt to anyone because I have never taken out a payday loan online or in any payday loan office or building.  If they want my police report they need to provide a FEIN number, a valid address and a fax number.   
Sincerely,
[redacted]

If the debtor wants to provide documentation that this was a case of identity theft again she can submit the documents to our email address which is [redacted]@globalsvcgroup.com, or she can send it to our mailing address which is [redacted] w Van Buren St, PMB 408 SUITE [redacted] CHICAGO IL, 60607. The account will be placed in dispute again and sent over to the creditor with the [redacted]ing documents.