Re: Complaint # [redacted] , [redacted] Dear Sir/ Madam: Thank you for forwarding Ms***’s continued concernsThe only information we have is the Source URL surveys.contact-101.comAs much as we would like to satisfy Ms [redacted] and provide her with the all the information she’s requesting; we simply do not know as we are not privy to that information due to privacy policyRespectfully, Jessica [redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Assumed Answered] Complaint: [redacted] I am rejecting this response because: Regards, [redacted] ***
Dear Sir/ Madam: Thank you for forwarding Mr ***’s concerns regarding his subscription service that began in and which he believes to be with Publishers Renewal Service I have reviewed our files, which do not show any evidence of an account in Mr***’s name, address, or telephone number as provided in his informationFor clarification; Publishers Renewal Service is a fulfillment and service centerWe do not make solicitation calls from our office but rather receive orders from independent magazine sales companies to be processed to the publishers providing they meet our standards of protocol Furthermore; we are not aware of any of the sales companies in which we process orders for offering a diamond watch to their customers Based on the items above, we feel that perhaps Mr [redacted] has confused our company with the company that is servicing his magazines resulting in him filing this complaint against us in errorIf Mr [redacted] has access to his bank statement in which the charge of $was applied to his account, next to the charge should be a telephone number and if called will connect him to the correct company I hope that this helps Mr [redacted] in locating the company that services his magazines so that he is able to resolve the matter to his satisfaction Very Truly Yours, [redacted] Director of Compliance & New Projects
Re: Complaint # [redacted] , [redacted] S [redacted] Dear Sir/ Madam: Thank you for taking the time to forward Ms [redacted] ’s concerns pertaining to the delivery of unsolicited magazine titles Cosmopolitan, Woman’s Day, & [redacted] to her In reviewing our files, which indicate that these magazines were sent as a special offer for visiting one of our marketing partner’s websites creditrepair.comWe are not privy to further information such as if a purchase was made or notPlease convey our apologies to Ms [redacted] for the misunderstandingWhat our representative meant by that statement was that as a paid special offer subscription, Ms [redacted] will not receive a bill for these magazines and has no financial obligation Please be assured that the cancellation has been submitted to the publishers to cease delivery to Ms [redacted] ’s address per her previous requestIn addition, Ms [redacted] ’s information has been suppressed in our database; therefore insuring that Millennium Marketing will not process another magazine order in Ms [redacted] ’s name in the future We apologize for any inconvenience this may have caused Ms [redacted] as this was certainly not our intent Very truly yours, Jessica [redacted] Director of Compliance & New Projects
Re: Complaint # [redacted] , [redacted] Dear Sir/ Madam: Thank you for forwarding Ms***’s continued concernsThe only information we have is the Source URL surveys.contact-101.comAs much as we would like to satisfy Ms [redacted] and provide her with the all the information she’s requesting; we simply do not know as we are not privy to that information due to privacy policyRespectfully, Jessica [redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Assumed Answered] Complaint: [redacted] I am rejecting this response because: Regards, [redacted] ***
Dear Sir/ Madam: Thank you for forwarding Mr ***’s concerns regarding his subscription service that began in and which he believes to be with Publishers Renewal Service I have reviewed our files, which do not show any evidence of an account in Mr***’s name, address, or telephone number as provided in his informationFor clarification; Publishers Renewal Service is a fulfillment and service centerWe do not make solicitation calls from our office but rather receive orders from independent magazine sales companies to be processed to the publishers providing they meet our standards of protocol Furthermore; we are not aware of any of the sales companies in which we process orders for offering a diamond watch to their customers Based on the items above, we feel that perhaps Mr [redacted] has confused our company with the company that is servicing his magazines resulting in him filing this complaint against us in errorIf Mr [redacted] has access to his bank statement in which the charge of $was applied to his account, next to the charge should be a telephone number and if called will connect him to the correct company I hope that this helps Mr [redacted] in locating the company that services his magazines so that he is able to resolve the matter to his satisfaction Very Truly Yours, [redacted] Director of Compliance & New Projects
Re: Complaint # [redacted] , [redacted] S [redacted] Dear Sir/ Madam: Thank you for taking the time to forward Ms [redacted] ’s concerns pertaining to the delivery of unsolicited magazine titles Cosmopolitan, Woman’s Day, & [redacted] to her In reviewing our files, which indicate that these magazines were sent as a special offer for visiting one of our marketing partner’s websites creditrepair.comWe are not privy to further information such as if a purchase was made or notPlease convey our apologies to Ms [redacted] for the misunderstandingWhat our representative meant by that statement was that as a paid special offer subscription, Ms [redacted] will not receive a bill for these magazines and has no financial obligation Please be assured that the cancellation has been submitted to the publishers to cease delivery to Ms [redacted] ’s address per her previous requestIn addition, Ms [redacted] ’s information has been suppressed in our database; therefore insuring that Millennium Marketing will not process another magazine order in Ms [redacted] ’s name in the future We apologize for any inconvenience this may have caused Ms [redacted] as this was certainly not our intent Very truly yours, Jessica [redacted] Director of Compliance & New Projects