Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.] Regards, [redacted] there has been no improvement in service tech said there was a issue with line other than our house and was to put in a order for the line repair unit there is no change in service and their statement is a lie and service tech can come back and see the same issue is still present I demand repair or a complete refund or a proper repair,there are recordings they can view that clearly prove my response and other witness to prove this fix it or give me a full refund loss of wages due to lost of income and I will get another provider no less will be tolerated thank you [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowI was told that I had a $credit on my account when I acquired about the modemWhere did that go? Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.] Regards, [redacted] I can not pay off the debt as MEDIA COM has failed to accurately submit a Notice to the "COLLECTIONS AGENCY"The disregard to mentioning the inaccurate/submission, as stated in my complaint is again an example of the standards that reflects Media Com as a companySo as to assist in the reading of the complaint "I HAVE A NOTICE FROM COLLECTION THAT SAYS I OWE A DIFFERENT AMOUNT THAN WHAT MEDIA-COM SAYS I OWE"Collections notice says I only owe 298.00Media com says I owe 598.00I have been waiting three days now for a return call on this matter; as I was told I would receive a phone call.I will gladly pay to collections However; I am sure Media Com will not find that sufficient, So I EXPECT the information on my credit report,and Notice to collections to be removed by Media Com and then I will pay their desired amount of
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved I will need to talk to someone from Mediacom for details to decide if they actually can and will provide the service in an efficient and timely manner and when installation can be set upHow long will my business be down without phones and Internet? Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
I have had Mediacom service for less than a yearMy cable and phone has been out several times since I had the serviceWhen I did call for someone to come out to fix the problem....twice they lied and said that they came and no one was home, which was a huge lieSaid that they left a note on the doorthere was no noteWhen I called back to let the customer service team know what happened, of course they were unable to send anyone back out that dayThe next available date was almost two weeks outWhen they did call, they called the wrong number and stiil didn't make itSo another appointment was scheduled, they finally made it thereThe phone/cable was supposedly fixed, found out real soon that it was fixed at allHad to call yet again to schedule another appointmentSame thing all over againThis is the worst company everI will be cancelling my service as soon as I can get another companyThese people are awfulThey don't keep their word and they stand behind their employees even when they ar blatantly wrongPlease be aware
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowI have NEVER requested for Mediacom to remove the trees/vinesThat has already been addressed by the power companyThey trimmed them and left them causing the line to sagMy request from Mediacom was to have the line MOVED AND STABLE! And as far as someone coming to look at the drop I can't see how that was possible as we were home all dayThe line is continuously getting worse and we'd like it fixedI don't understand the issueWhy do we have to accept poor quality of service? Regards, [redacted] ***
While I'm not aware of all of the details with respect to this project, we completed miles of underground cable constructon and miles of aerial construction Labor costs were $2,and material costs were $for a total cost of $3, We moved forward with this construction project because we had a signed contract with the customer We are not able to just write this money off and need to recoup it from the customer
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.] Regards, [redacted] there has been no improvement in service tech said there was a issue with line other than our house and was to put in a order for the line repair unit there is no change in service and their statement is a lie and service tech can come back and see the same issue is still present I demand repair or a complete refund or a proper repair,there are recordings they can view that clearly prove my response and other witness to prove this fix it or give me a full refund loss of wages due to lost of income and I will get another provider no less will be tolerated thank you [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowI was told that I had a $credit on my account when I acquired about the modemWhere did that go? Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.] Regards, [redacted] I can not pay off the debt as MEDIA COM has failed to accurately submit a Notice to the "COLLECTIONS AGENCY"The disregard to mentioning the inaccurate/submission, as stated in my complaint is again an example of the standards that reflects Media Com as a companySo as to assist in the reading of the complaint "I HAVE A NOTICE FROM COLLECTION THAT SAYS I OWE A DIFFERENT AMOUNT THAN WHAT MEDIA-COM SAYS I OWE"Collections notice says I only owe 298.00Media com says I owe 598.00I have been waiting three days now for a return call on this matter; as I was told I would receive a phone call.I will gladly pay to collections However; I am sure Media Com will not find that sufficient, So I EXPECT the information on my credit report,and Notice to collections to be removed by Media Com and then I will pay their desired amount of
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved I will need to talk to someone from Mediacom for details to decide if they actually can and will provide the service in an efficient and timely manner and when installation can be set upHow long will my business be down without phones and Internet? Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
I have had Mediacom service for less than a yearMy cable and phone has been out several times since I had the serviceWhen I did call for someone to come out to fix the problem....twice they lied and said that they came and no one was home, which was a huge lieSaid that they left a note on the doorthere was no noteWhen I called back to let the customer service team know what happened, of course they were unable to send anyone back out that dayThe next available date was almost two weeks outWhen they did call, they called the wrong number and stiil didn't make itSo another appointment was scheduled, they finally made it thereThe phone/cable was supposedly fixed, found out real soon that it was fixed at allHad to call yet again to schedule another appointmentSame thing all over againThis is the worst company everI will be cancelling my service as soon as I can get another companyThese people are awfulThey don't keep their word and they stand behind their employees even when they ar blatantly wrongPlease be aware
We have a maintenance tech going out today and I'll follow up afterwards to ensure the issues is corrected
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowI have NEVER requested for Mediacom to remove the trees/vinesThat has already been addressed by the power companyThey trimmed them and left them causing the line to sagMy request from Mediacom was to have the line MOVED AND STABLE! And as far as someone coming to look at the drop I can't see how that was possible as we were home all dayThe line is continuously getting worse and we'd like it fixedI don't understand the issueWhy do we have to accept poor quality of service? Regards, [redacted] ***
Maintenance is still working in the area and we do have a service call scheduled for Mr [redacted] tomorrow (10/13)
We had a maintenance tech out on 7/to do some work on the main lines I need to know if the customer is still having issues since that time
While I'm not aware of all of the details with respect to this project, we completed miles of underground cable constructon and miles of aerial construction Labor costs were $2,and material costs were $for a total cost of $3, We moved forward with this construction project because we had a signed contract with the customer We are not able to just write this money off and need to recoup it from the customer