Sign in

Puget Sound Electric Company

Sharing is caring! Have something to share about Puget Sound Electric Company? Use RevDex to write a review

Puget Sound Electric Company Reviews (2)

Complaint: ***
I am rejecting this response because: MrC*** is not being factualI explained that I only wanted to know WHEN he would be able to complete it I will not remove negative comments about him in exchange for the $refund, I will not be bribed for my honest opinionMy comments are true and I believe the Public has the right to know how he operatesWe have had other bids to do more work from other companies and apparently MrC*** does have a reputation which precedes him He is NOT, in fact, a 5-Star company Case in point, the B- Rating here on the Revdex.com site I give high marks for professional work done properly and wellLow marks for work either incomplete or poorly done Again, I had NO problem with him having to schedule me out a few weeks, as I stated before but he continued to speak over ME when I asked him to tell me when Not once did he tell me a time frameNOT ONCEThe customer should not have to listen to the lamentations of a business All the business should do is say we can can do this in X amount of timeI was never given that.Note to MrC***, don't hang up on your customerPart of customer service is LISTENING to your customerYou did not listen to meThis whole thing could have been avoided had you listened to my question, which was merely, "How soon?" It really is immaterial to the customer what your problems areAll they want to know is when you can do the jobThat is all I wanted to know
Sincerely,
*** ***

TO WHOME IT MAY CONCERN:   Prior to starting the work at [redacted] home he and I did a job walk and agreed on the work to be done. We also agreed we would have to open a hole above his panel to pull our wire up into the attic to complete our scope of work. We made it clear to Mr....

[redacted] he would be responsible for patching the hole and he agreed.   On 10/10/16 my helper and I returned to [redacted] home to start our scope of work. We went over our work prior to starting work and he and I agreed on everything once again. While working, we tried installing Mr. [redacted] ceiling fan WE discover the fan was broken and it could not be installed. We explained to Mr. [redacted] he would have to buy a new ceiling fan and call us back when he bought a new one.   I made it very clear to Mr. [redacted] that day before we left that when he called back at a later date that he would have to understand it may take weeks before we could get back out to install the fan he agreed and we left for the day     Mr. [redacted] called me back around 01/20/17. We spoke and I explained that I was very busy and could not get out to his home for a couple of weeks. He started to complain and demanded I get back there that day and became very irate. I tried to explain but he would not allow me to talk so I hung up   Now, I feel that Mr [redacted] should hire someone else to install his new fan. I would be willing to refund Mr. [redacted] a $100.00 towards the cost of installing his new ceiling fan.   Our company is a 5-star company and have many positive reviews online and always put our customers first NOTE: If we refund $100.00 to [redacted], He will remove all negative posting about our company...Both from the Revdex.com, Attorney General Office and any other business association     Please call me at [redacted] with any further questions.     Sincerely,       Charlie C[redacted] President Puget Sound Electric Company

Check fields!

Write a review of Puget Sound Electric Company

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Puget Sound Electric Company Rating

Overall satisfaction rating

Address: 2661 N Pearl St PMB 292, Tacoma, Washington, United States, 98407-2424

Phone:

Show more...

Web:

This website was reported to be associated with Puget Sound Electric Company.


E-mails:

Sign in to see

Add contact information for Puget Sound Electric Company

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated