Puget Sound Moving

Hi ***,I hope all is well The lamp is fixed, and we've called you to connect about getting the lamp to you We haven't been able to reach you I'm not sure why you feel that we have rotten customer service considering the circumstance, and the communication during your move, as well as after the moveWe've reached out to you, you've called us, and we haven't been able to connect with you since the lamp was ready Prior to that, we spoke about the lamp and made you aware of what was going on Initially, your husband told us to not take the lamp, and that the lamp wasn't worth repairing The crew lead could see that you may have thought differently, so he took it upon himself to see to it that the lamp was scheduled for repair It did take some time to get done, and when we spoke initially, you told us to just let you know if it could be repaired It appears that you tried to get in touch with us, and left a voicemail Rest assured that we called you when the lamp was ready, and called you back recently The lamp is ready!

Complaint: [redacted] I am rejecting this response because: no one has ever called meThe number I left each time, and the only number I have, is 206-707-My email is [redacted] @gmail.com, which I don't think you have, but is another way to reach meI'm very glad to hear that the lamp is fixed as I do like itI need information on where I can pick it up Sincerely, [redacted]

The lamp was fixed and is fineExcept for them not returning my calls or giving me any information until after I filed the complaint, I was very pleased with their service and workThe move, itself, was excellent