Central H & A installed a new AC unit in my attic to cool the second floor of my houseThey did an outstanding jobEach of the three workers was polite, had impeccable manners, left the floors and stairs clean, and we're very careful not to bump the wall on the narrow staircase as they carried the huge pieces of the unit insideThe worked for a solid 1/hours without taking breaksThey were excellent workers and never complained when there was every reason to complain about taking out the old unitI love the quietness of our new unitThe company came highly recommended to me and I can gladly recommend Central Heat & AirTop job! Thank you so much, Guys!!!
Consumer states; Natomas Auto Body did release the vehicle we agreed to pay $210 and waived all storage/towing fees. Also delivered vehicle back. and find that this resolution is satisfactory to me.
Please see the attached, this explains the Basic [redacted] coverage that [redacted] carries. It states she is covered for hookup and five miles towed, additional miles she would have to pay the tow driver direct, and our approved [redacted] rate is $12.00 per mile after the first 5. We responded to a [redacted] call that she requested and advised her of the overage and money that would be due, she provided us with a credit card for payment of $156.00. After service was complete, she calls for cash pricing and then stops payment on her credit card. I suggest in the future that she upgrades her membership to a Premier so she can receive 2 one hundred mile tows with no additional costs, or shops around for the cheapest tow rate prior to placing a [redacted] Roadside call. In the previous response, we offered to give her the cash rate and refund the [redacted] tow, but she declined. This leaves me to demand the payment of $156.00 that is due immediately or after 10 days of this notice I will turn it over to our legal department to proceed with the collection process.
This is in response to the above referenced complaint. [redacted] has a Basic [redacted] membership which only covers five miles of towing, over miles are charged at a rate of $12.00 per mile after the the five free.She was towed 18 miles so she was charged for 13 over miles or $156.00.She then...
proceeded to call our shop for a cash call rate and we quoted her $55.00 for hookup and ten free miles and $3.00 a mile after ten. This rate would be $55.00+ $24.00= $79.00.We are willing to refund the difference and cancel the [redacted] call if that would please her.If you require any further information I can be reached at [redacted] ext [redacted]Regards,[redacted]
This is regarding complaint ID# 11786823 our driver responded to a Yuba City Police Dept. law enforcement rotation call on Friday October 21st. out TSA agreement with law enforcement rate is $210.00 per hour. When the customer asked to pay the driver our driver was to busy trying to clear the...
roadway for law enforcement. After clearing the roadway our driver pulled to a safe place off the road to finish the loading of the car and then our driver spoke to the customer and he wanted his car towed to 6051 Oleander lane in Marysville. Our driver got to that address and waited half an hour or so customer did not show up to pay the driver so our driver then put his safety straps on the car which was still on his flatbed and towed the customer vehicle back to our storage yard. after customer made contact with us I released the vehicle back to them we only charged the one hour rate of $210.00 no storage and no re tow. I apologized to the customer if there was any misunderstanding between them and my driver and regarding the $55.00 and $3.00 PER MILE that is for our customer who have a mechanical breakdown not law enforcement rotation calls. Thank you,
We never fixed this customers car. As we are governed as well by the BAR we cannot begin repairs without the customers authorization. she picked up her car prior to our recieving this complaint I think it was done preemptively. She seemed happy when she picked her car up.
Central H & A installed a new AC unit in my attic to cool the second floor of my houseThey did an outstanding jobEach of the three workers was polite, had impeccable manners, left the floors and stairs clean, and we're very careful not to bump the wall on the narrow staircase as they carried the huge pieces of the unit insideThe worked for a solid 1/hours without taking breaksThey were excellent workers and never complained when there was every reason to complain about taking out the old unitI love the quietness of our new unitThe company came highly recommended to me and I can gladly recommend Central Heat & AirTop job! Thank you so much, Guys!!!
Consumer states; Natomas Auto Body did release the vehicle we agreed to pay $210 and waived all storage/towing fees. Also delivered vehicle back. and find that this resolution is satisfactory to me.
Please see the attached, this explains the Basic [redacted] coverage that [redacted] carries. It states she is covered for hookup and five miles towed, additional miles she would have to pay the tow driver direct, and our approved [redacted] rate is $12.00 per mile after the first 5. We responded to a [redacted] call that she requested and advised her of the overage and money that would be due, she provided us with a credit card for payment of $156.00. After service was complete, she calls for cash pricing and then stops payment on her credit card. I suggest in the future that she upgrades her membership to a Premier so she can receive 2 one hundred mile tows with no additional costs, or shops around for the cheapest tow rate prior to placing a [redacted] Roadside call. In the previous response, we offered to give her the cash rate and refund the [redacted] tow, but she declined. This leaves me to demand the payment of $156.00 that is due immediately or after 10 days of this notice I will turn it over to our legal department to proceed with the collection process.
This is in response to the above referenced complaint. [redacted] has a Basic [redacted] membership which only covers five miles of towing, over miles are charged at a rate of $12.00 per mile after the the five free.She was towed 18 miles so she was charged for 13 over miles or $156.00.She then...
proceeded to call our shop for a cash call rate and we quoted her $55.00 for hookup and ten free miles and $3.00 a mile after ten. This rate would be $55.00+ $24.00= $79.00.We are willing to refund the difference and cancel the [redacted] call if that would please her.If you require any further information I can be reached at [redacted] ext [redacted]Regards,[redacted]
This is regarding complaint ID# 11786823 our driver responded to a Yuba City Police Dept. law enforcement rotation call on Friday October 21st. out TSA agreement with law enforcement rate is $210.00 per hour. When the customer asked to pay the driver our driver was to busy trying to clear the...
roadway for law enforcement. After clearing the roadway our driver pulled to a safe place off the road to finish the loading of the car and then our driver spoke to the customer and he wanted his car towed to 6051 Oleander lane in Marysville. Our driver got to that address and waited half an hour or so customer did not show up to pay the driver so our driver then put his safety straps on the car which was still on his flatbed and towed the customer vehicle back to our storage yard. after customer made contact with us I released the vehicle back to them we only charged the one hour rate of $210.00 no storage and no re tow. I apologized to the customer if there was any misunderstanding between them and my driver and regarding the $55.00 and $3.00 PER MILE that is for our customer who have a mechanical breakdown not law enforcement rotation calls. Thank you,
We never fixed this customers car. As we are governed as well by the BAR we cannot begin repairs without the customers authorization. she picked up her car prior to our recieving this complaint I think it was done preemptively. She seemed happy when she picked her car up.