Pulte Homes Central Ohio Division

The appointment was scheduled, however they do not know if the issue has been resolved. Due to the outside temperature, they will not know until winter and summer time if the issue is fully resolved.

This homeowner closed in Nov. of 2014.  The warranty that we offer on settlement is a one year warranty which expired on 11/14/2015.  He filed a claim for settlement repairs in June of 2016 well passed the expiration of the warranty. We approved a repair to the yard as a...

courtesy.   Our vendor had already been to the subdivision in which the homeowner resides for the 2016 season when his courtesy repair was approved.   If the vendor has availability,  he will revisit this subdivision for a 2nd time yet this year.  If not, the courtesy repair will be completed in the spring/summer of 2017.  The painting which the homeowner is requesting was schedule for 8/29/2016.  The homeowner did not meet with us at the planned time.  We will gladly reschedule for his door to be painted, and have attempted to contact him multiple times to this end.  He may contact us at [redacted]@pulte.com or at ###-###-#### to schedule the 2 hour painting appointment.  For the third issue with his conductor lines, this is no longer covered under the terms of the warranty and this claim has not be reported to us before now.  As such, there is no repaired approved or planned.  He may submit photographs of the issue to qualify his claim for further review.   Although, we believe he is reporting an additional settlement issue and this wouldn't be covered, we are willing to review it further with the proper documentation.