Punjab Auto

Revdex.com: At this time, I have not been contacted by Punjab Auto regarding complaint ID [redacted] Sincerely, [redacted]

Revdex.com:
At this time, I have not been contacted by Punjab Auto regarding complaint ID [redacted]
Sincerely,
[redacted]

Review: I TOOK MY VEHICLE TO PUN JAB AUTO . I TOLD THEM MY CAR WASNT BLOWING OUT HEAT. I THEN ASKED THEM TO INSPECT IT TO SEE WHAT WAS WRONG WITH IT. THEY THEN CAME UP WITH THE ANALYSIS THAT IT WAS A COOLANT AND THERMOSTAT PROBLEM. THEY THEN GAVE ME AN ESTIMATE OF $160. TO CHANGE THE PART AND GET MY HEAT RUNNING THROUGH MY CAR. THEY DID THE JOB AS THEY TOOK OUT THE THERMOSTAT. I NOTICED IT DIDNT LOOK MUCH DIFFERENT FROM THE OTHER . I TOLD HIM WHAT I HAD OBSERVERD HE THEN POINTED OUT THE SLIGHT DISCOLORATION AND SAID THAT COULD BE THE PROBLEM ITSELF. THEY FINISHED THE JOB AND I STILL HAD THE SAME PROBLEM. THE PERSON IN CHARGE THEN CAME TO INSPECT THE CAR AND CAME UP WITH A WATER PUMP ISSUE AND SAID THAT COULD BE THE PROBLEM. AFTER PAYING HIM FOR NOTHING. I SHOULD HAVE KNOWN BETTER AND TOOK THE CAR SOMEWHERE ELSE. BUT FEAR OF HAVING DIFFERENT PEOPLE MISSING AROUND UNDER THE HOOD OF MY CAR I TOOK IT BACK TO HIM. WE VERBALLY SPOKE AND I ASKED HIM ARE YOU SURE THIS IS THE PROBLEM AND TO MAKE SURE FOR HIM TO HOOK IT UP TO SOMETHING THAT CAN DIAGNOSE THE PROBLEM . HE TOLD ME HE WOULD. I WAITED FOR THE MECHANIC TO COME IN AT 9:15 WHEN THE MECHANIC CAME IN I ASKED HIM TO CHECK IT OUT BEFORE HE STARTS WORKING ON THE VEHICLE. THE MECHANIC WAS IN THE PROCESS OF CHECKING THE INS AND OUTS OF THE CAR. [redacted] THEN COMES OVER AND INSURES ME THAT THIS IS A WATER PUMP PROBLEM AND THAT I WILL NOT HAVE ANY MORE ISSUES WITH THE HEAT. I PAID HIM AND THEY STARTED WORKING ON THE CAR. NOW AS THEY TAKE OUT THE WATER PUMP I NOTICE IT DIDNT LOOK TO MUCH WORST THEN NEW ONE GRANTED IT WAS DIRTY FROM BEING UNDER THE HOOD FOR SO LONG. I BROUGHT THIS TO HIS ATTENTION AND HE GAVE ME AN EXCUSE THAT WAS JUST WRONG AND INSISTED THE HEAT WOULD RUNN AFTER IT WAS PUT BACK TOGETHER .ONCE THE PUMP WAS PUT BACK IN WE SEEN THAT THE HEAT WAS STILL NOT BLOWING THROUGH OUT THE VEHICLE.I THEN ASKED HIM TO GIVE ME BACK MY MONEY MINUS THE MONEY FOR PARTS HE THEN TOLD ME THAT CARS HAVE PROBLEMS AND IT CAN BE THIS OR THAT . I TOLD HIM I WILL CALL THE POLICE ( WHICH I DID) AND FILE A REPORT . HE GOT REAL BELLIGERENT AND TOLD ME TO GET OTU HIS SHOP AND CALL THE POLICE HE DOESNT CARE . I GUESS HE KNEW THEY COULDN'T DO ANYTHING CAUSE WHEN THEY CAME THEY TOLD ME THEY DONT HANDLE THAT MATTER AND THAT I SHOULD CONTACT Revdex.com ,AS THE POLICE LEAVE AND AS I GO BACK TO GET MY RECIET HE TELL ME NO PAY HIM AGAIN AND HE'LL GIVE ME A RECIET. WHEN I JUST GAVE HIM $180. TO DO THE WORK HE HAD DONE. PLEASE HELP ME !!!!!!!!!!!!!!!!!!!! I HAVE NEVER BEEN TOOKIN ADVANTAGE OF AND WAS DONE SO WRONGE IN MY LIFE PLEASE HELP ME WITH THIS MATTER....!!!!!!!! [redacted]Desired Settlement: I WOULD LIKE TO RECEIVE MY MONEY BACK IN FULL THE $160 FOR THE FIRST JOB AND $180 FOR THE 2ND JOB BECAUSE I FEEL I WAS COMPLETELY TOOKIN ADVANTAGE OF SHOW SO MUCH DISRESPECT FOR BEING A CUSTOMER AND TRYING TO GIVE THEM BUSINESS AND TO TEACH THEM A LESSON.THEY ALSO THREATENED TO TELL THE POLICE I DIDNT PAY FOR THE WORK DONE ON MY CAR AND THAT THEY WERE WOULD FILE A REPORT. AND GET ME ARRESTED .

Consumer

Response:

At this time, I have not been contacted by Punjab Auto regarding complaint ID [redacted]

Sincerely,