Pup Strutters, LLC

Dear Sir or Ma'am,We want to express our sincere apologies for the challenges MsL*** experiencedduring her stay here at The Legacy Golf ResortThe conditions cited are certainly unacceptable - and not in keeping with our standardsOur intenal logs reflect but one call for service from
MsL***Accordingly, our maintenance associate followed up personally on May 29.As MsL***' original reservation was booked through a third-party (***),we are unable to refund MsL*** directlyRather, we contacted *** this morning, requesting a full refund on her behalf.If you have any questions please feel free to call me at ####-###-####.Sincerely, Michele AC*** General Manager