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Pure Derma Essence

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Reviews Pure Derma Essence

Pure Derma Essence Reviews (8)

Revdex.com: Thanks to your actions, the business has credited me for the charges Sincerely, [redacted]

Dear [redacted] ( [redacted] ),We sincerely apologize for any difficulties that you might have experienced.The terms of the offer are displayed on the checkout page and a box must be checked confirming your understanding and acceptance of the offer before completing the orderOur terms state clearly both our billing policy and our return policy, which you accepted at the time of purchase.According to our records, you spoke with one of our Customer Service Representatives on January 11, At that time you agreed to keep the products that you have at a discounted price and to cancel your account, which was immediately confirmed by email.Having said that, if you are not completely satisfied with this outcome, simply call us back so we can work towards a more preferable resolution.At GenuineSkinWeb.com, customer satisfaction is our number one priorityShould you have any other questions or concerns do not hesitate to call us back at ###-###-####Our agents are standing by Monday through Friday, 10:00AM until 6:00PM EST.Sincerely,GenuineSkinWeb.com– ###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Dear [redacted] ([redacted]), 
We sincerely apologize for any difficulties that you might
have experienced. 
The terms of the offer are displayed on the checkout page
and a box must be checked confirming your understanding and acceptance of the
offer before completing the order....

Our terms state clearly both our billing
policy and our return policy, which you accepted at the time of purchase. 
According to our records, you spoke with one of our Customer
Service Representatives on January 27, 2016. However, before a resolution was
agreed upon you hung up the phone and have not yet called back to discuss the
matter.  
With that being said, since that phone call your account has
been fully cancelled, which was immediately confirmed by email.  
If you are not completely satisfied with this outcome,
simply call us back so we can work towards a more preferable resolution. 
At Genuineskinweb.com, customer satisfaction is our number
one priority. Should you have any other questions or concerns do not hesitate
to call us back at ###-###-####. Our agents are standing by Monday to Friday,
10:00AM until 6:00PM EST. 
Sincerely, 
[redacted]@genuineskinweb.com– ###-###-####

Dear [redacted] ([redacted]),We sincerely apologize for any difficulties that you might have experienced.The terms of the offer are displayed on the checkout page and a box must be checked confirming your understanding and acceptance of the offer before completing the order. Our terms state...

clearly both our billing policy and our return policy, which you accepted at the time of purchase.According to our records, you spoke with one of our Customer Service Representatives on January 11, 2016. At that time you agreed to keep the products that you have at a discounted price and to cancel your account, which was immediately confirmed by email.Having said that, if you are not completely satisfied with this outcome, simply call us back so we can work towards a more preferable resolution.At GenuineSkinWeb.com, customer satisfaction is our number one priority. Should you have any other questions or concerns do not hesitate to call us back at ###-###-####. Our agents are standing by Monday through Friday, 10:00AM until 6:00PM EST.Sincerely,GenuineSkinWeb.com– ###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. The company did refund most of the money except $4.96 is still not refunded.
Sincerely,
[redacted]

Revdex.com:
Thanks to your actions, the business has credited me for the charges. 
Sincerely,
[redacted]

Dear [redacted] ([redacted]),  
We sincerely apologize for any difficulties that you might
have experienced.  
The terms of the offer are displayed on the checkout page
and a box must be checked confirming your understanding and acceptance of the
offer before...

completing the order. Our terms state clearly both our billing
policy and our return policy, which you accepted at the time of purchase.  
According to our records, you spoke with one of our Customer
Service Representatives on January 26, 2016. At that time you agreed to keep
the products that you have at a discounted price and to cancel your account,
which was immediately confirmed by email.  
Having said that, if you are not completely satisfied with
this outcome, simply call us back so we can work towards a more preferable
resolution.  
At Genuineskinweb.com, customer satisfaction is our number
one priority. Should you have any other questions or concerns do not hesitate
to call us back at ###-###-####. Our agents are standing by Monday through
Friday, 10:00AM until 6:00PM EST.  
Sincerely, 
Genuineskinweb.com – ###-###-####

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