Pure Force X

Revdex.com: I have reviewed the response made by the business, and find that this resolution is satisfactory to me Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: I have not been refunded in fullI was honest and upfront with Customer Service that it was my mistake, received the product on the 24th which gave us only days to sampleSo I hardly see where trial days fall into play, however, I did admit misread the terms in the fact that it was from the date of receipt of the the productIf you are going to say I have in refunded in full then give me the FULL REFUNDAs I told MsM [redacted] I did not want the gift VOUCHER which is a fake gift card to get you to sign up for more Scans like PURE FORCE XGet your money before you realize what has happened TO BREAK IT DOWN AGAIN: $WAS DEDUCTED FROM CREDIT CARD TWICEWHAT WAS PUT BACK WAS $TWICE CREDITED TO CREDIT CARD THIS LEAVES ME SHORT $TWICE WHICH IS $THE GIFT VOUCHER THAT WAS ISSUED WAS GOING TO COST ME THAT MUCH IF NOT MORE TO EVEN USE, AS I SAID I AM NOT INTERESTED IN THE VOUCHER .100% REFUND OR PLASTERED ALL OVER THE INTERNET Regards, [redacted]

Pure Force X N Gould St Sheridan, WY 82801To whom it may concern,The customer's claim of the differing amount has been investigated and the error was found The two separate refunds of $have been processed and should be reflected within 3-business days, depending on her banking institutionThank you

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*** ** *** To whom it may concern, We deeply regret this consumers concern, and he has been refunded in full, even though we feel as though this consumer should have understood the offer that he ordered This consumer placed an order for a
day trial offer on 10/01/at 06:11pm EST. This offer lets the consumer try the product for two weeks for just the cost of shipping and processingIf the consumer has not canceled and returned the product before the trial period has ended, the purchase price of the product is charged, all of which is made clear in the Terms and Conditions that the consumer agreed to when placing his order. Specifically, for the order to process, he must manually check mark that he understands and agrees to the Terms & Conditions and is aware that it is a trial that will require subsequent billing if not canceled Mr*** did not contact Customer Service until 3/8/2018, at which time his account was canceled, and due to him not fully understanding the billing agreement, he has now been refunded in full, for the charges referenced If we can further assist in this matter, please let us know Pure Force X Customer Support

Pure Force X N Gould St Sheridan, WY To whom it may concern, We deeply regret this consumers concern, and she has been refunded in full., even though we feel as though this consumer should have understood the offer that she orderedThis consumer placed an order for a day trial offer on
08/17/at 05:43am EST. This offer lets the consumer try the product for two weeks for just the cost of shipping and processingIf the consumer has not canceled and returned the product before the trial period has ended, the purchase price of the product is charged, all of which is made clear in the Terms and Conditions that the consumer agreed to when placing her order. Specifically, for the order to process, she must manually check mark that she understands and agrees to the Terms & Conditions and is aware that it is a trial that will require subsequent billing if not canceledMs*** did not contact Customer Service until 9/01/2017, at which time her account was canceled, and due to her not fully understanding the billing agreement, she was refunded in full, for each charge referenced aside from the original $that she clearly as acknowledged agreeing toIf we can further assist in this matter, please let us knowPure Force X Customer Support

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Thank you so much with this matterI am very pleased with the outcome. *** ***

Pure Force X 30 N Gould St Sheridan, WY 82801 To whom it may concern, We deeply regret this consumers concern, and he has been refunded in full., even though we feel as though this consumer should have understood the offer that he ordered. This consumer placed an order for a 14 day trial offer on...

08/20/17 at 06:17pm EST.  This offer lets the consumer try the product for two weeks for just the cost of shipping and processing. If the consumer has not canceled and returned the product before the trial period has ended, the purchase price of the product is charged, all of which is made clear in the Terms and Conditions that the consumer agreed to when placing his order.  Specifically, for the order to process, he must manually check mark that he understands and agrees to the Terms & Conditions and is aware that it is a trial that will require subsequent billing if not canceled.  Mr. [redacted] did not contact Customer Service until 9/06/2017, at which time his account was canceled, and due to him not fully understanding the billing agreement, he was refunded in full, for each charge referenced aside from the original $4.97 that he clearly as acknowledged agreeing to. If we can further assist in this matter, please let us know. Pure Force X Customer Support

Complaint: [redacted]
I am rejecting this response because: It was not clear at all on the pop up advertisement that I would be enrolled in this charge or subscription. I had no idea until my bank told me. If my bank would not have been wise enough, I would be loosing money. it was not clean at all, not even a minor amount. also I had to fight to get my refund. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me.
Regards,
[redacted]

Pure Force X 30 N Gould St Sheridan, WY 82801To whom it may concern,The customer's claim of the differing amount has been investigated and the error was found.  The two separate refunds of $22.50 have been processed and should be reflected within 3-5 business days, depending on her banking institution. Thank you

Complaint: [redacted]
I am rejecting this response because: I have not been refunded in full. I was honest and upfront with Customer Service that it was my mistake, received the product on the 24th which gave us only 7 days to sample. So I hardly see where 14 trial days fall into play, however, I did admit misread the terms in the fact that it was from the date of receipt of the the product. If you are going to say I have in refunded in full then give me the FULL REFUND. As I told Ms. M[redacted] I did not want the gift VOUCHER which is a fake gift card to get you to sign up for more Scans like PURE FORCE X. Get your money before you realize what has happened.  TO BREAK IT DOWN AGAIN: $89.97 WAS DEDUCTED FROM CREDIT CARD TWICEWHAT WAS PUT BACK WAS $67.47 TWICE CREDITED TO CREDIT CARD
THIS LEAVES ME SHORT $22.50 TWICE WHICH IS $45.00 THE GIFT VOUCHER THAT WAS ISSUED WAS GOING TO COST ME THAT MUCH IF NOT MORE TO EVEN USE, AS I SAID I AM NOT INTERESTED IN THE VOUCHER .100% REFUND OR PLASTERED ALL OVER THE INTERNET.
Regards,
[redacted]

Pure Force X 30 N Gould St Sheridan, WY 82801  To whom it may concern, We deeply regret this consumers concern, and he has been refunded in full through the chargeback dispute process with his bank, even though we feel as though this consumer should have understood the offer that he ordered....

This consumer placed an order for a 14 day trial offer on 09/12/17 at 3:46pm EST.  This offer lets the consumer try the product for two weeks for just the cost of shipping and processing. If the consumer has not canceled and returned the product before the trial period has ended, the purchase price of the product is charged, all of which is made clear in the Terms and Conditions that the consumer agreed to when placing his order.  Specifically, for the order to process, he must manually check mark that he understands the Terms & Conditions and is aware that it is a trial that will require subsequent billing if not canceled, as well as manually enter his credit card information. Mr. [redacted] did not contact customer service until 11/27/2017, well after all charges in question had been processed.  At this time his subscription was terminated and he was advised of the refund policy previously described at the time of purchase. If we can further assist in this matter, please let us know. Pure Force X Customer Support Tell us why here...