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Pure Minutes

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Pure Minutes Reviews (1)

Review: this company targeted the persons relemtlessly promising them rates that are not true in the first place. example they would call your cell phone and tell you that if you purchase a certain amount of calling time, you would receive 50% more on the original purchase. when you in fact make the purchase and call them about what they telemarket erlier they try to beat around the bush saying that must be a mistake or you have to call back to speak to the manager, which surprisely never they at all. am jamaican, what I found is that even to the fact that the govwrnment of jamaica have drastically reduce the callings rates to-and-out of jamaica they still are billing us the same old rates. they even are billing us under the name of a cell carrier that have been long time ago been purchase by another companyDesired Settlement: they need to be looked into, am starting to wonder why they are not even registered with the Revdex.com to show that they are the real deal. they need to fix their billing rates according to the country of origin and stop call persons cell with misleading info

Business

Response:

Hi [redacted],

We have contacted the customer directly and have settled the matter with them at this time.

Pure Minutes has applied credit to customers account in good faith for their patience and loyalty.

Our goal is to provide our customers with good clear quality phone service at low cost rates.

Customer has indicated that a retraction was submitted as a result of our solving his problem.

Best regards,

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Description: TELEPHONE SERVICE-LONG DISTANCE, TELEPHONE PRE-PAID CARD SALES & DIST.

Address: 14 Wall Street, 20th Floor, New York, New York, United States, 10005

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