Pure Platinum Gym

Revdex.com:I was able to speak to a local representative of Voya, who was lightyears more helpful than the regular customer service line I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding Voya Financial Inchas been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]

This letter is in response to your June **, correspondence sent on behalf of *** ***We regret that we did not meet *** ***’s service expectationsHowever, as *** *** stated he was the contingent beneficiaryTo ensure a claim is paid in accordance with the deceased insured’s wishes,
the Company must ensure the proceeds are being paid to the correct personIn this case *** *** was asked to submit additional information to ensure the primary beneficiary was no longer in existenceUpon receipt and review of the needed information, the claim was paid and the check was mailed to *** *** on June **,

Revdex.com:I was able to speak to a local representative of Voya, who was lightyears more helpful than the regular customer service line. 
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me...

and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Voya Financial Inc. regarding complaint ID [redacted].  I have, however, received additional unsolicited advertising via [redacted], and when contacted, Voya Financial proved more intractable that during the previous call....

 They obviously have no mechanism in place to remove people from their mailing lists. Sincerely,[redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding Voya Financial Inc. has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]