Purifoy Chevrolet

Complaint: [redacted] I am rejecting this response because: I have not received ANY sort of compensation from PurifoyThey stated in their answer a check was given to [redacted] and that is in fact a lieThere is no reason that I should be issued a second check in the amount of $AFTER the claim is closedThat is absolutely shadyI have attempted to get a hold of Joni and Jerry since receiving their response to this complaint and I cannot get a replyI tried to give them the benefit of the doubt before rejecting the response to the claim, but I only have a limited amount of time to respond and I keep getting the run aroundI would like the full amount that was promised to my husband and I in check and [redacted] will pick it up in person when the check is cut Regards, [redacted] ***

The dispute between Mr*** *** and Purifoy Chevrolet had been settled and the amount to be paid to Mr*** *** had been agreed upon prior to receiving the claim filed with the Revdex.com.The first check had been issued and was preparing to be mailed when our controller was out of the office due to a personal emergencyThe office staff placed the check on hold until the controller could be contacted in regards to the payment due Mr*** ***That is the reason the payment was delayed.*** *** was then called when the controller was back in the office and was asked if he wanted the payments due to him to be mailed or if he wanted to pick up the checksHe was in the area and came by to pick up the checks that were agreed upon by himself and Purifoy ChevroletHe had no issue with the two checks that had been cut and did not state that the original checks should be voided and replaced with one check

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***,Good morningI am sending our response to the claim filed with your
office regarding *** ***This issue has be resolved between our service manager and Mr*** *** as of March 5, Mr*** *** was issued a check in the amount of $An additional check has also been issued in the amount of $and will be mailed to the customer when the claim is closedThe amounts were agreed on by both Purifoy Chevrolet Co and Mr*** ***It is our understanding that this issue has be resolved to the satisfaction of both parties involved. Sincerely, Jeannine J***Purifoy Chevrolet***

Complaint: [redacted]
I am rejecting this response because: I have not received ANY sort of compensation from Purifoy. They stated in their answer a check was given to [redacted] and that is in fact a lie. There is no reason that I should be issued a second check in the amount of $60 AFTER the claim is closed. That is absolutely shady. I have attempted to get a hold of Joni and Jerry since receiving their response to this complaint and I cannot get a reply. I tried to give them the benefit of the doubt before rejecting the response to the claim, but I only have a limited amount of time to respond and I keep getting the run around. I would like the full amount that was promised to my husband and I in 1 check and [redacted] will pick it up in person when the check is cut.
Regards,
[redacted]