Pursell Auto Repair

Initial Business Response /* (1000, 5, 2015/03/23) */
If he will READ the invoice we DID NOT charge them for a transmission line - Someone already repaired itWe just snugged up the fittingsThe van got tires, rear brake shoes, wheel cylinders, valve cover gaskets, outer tie rod ends
and wiper bladeThere was no OIL light on when it was hereWe werent given a listWas told to look it over and adviseI didnt call him because he's not the ownerI have to get approval from ownerShe approved the repairs we discussed at that timeOn the invoice we put a note that the van would need front strut assemblies in the futureThe noise she was hearing was the outer tie rod ends that went away after we replaced themMs *** called me after she picked up the van and asked about the lightsI told her I knew nothing about any lighting issuesShe said she should have called me herself with the list and I priced a headlight switch for her at that timeMr*** called on Friday and was very rudeThat is why I was rude right backI refuse to deal with hateful insulting peopleHe didnt mention in his complaint about coming by here on Friday after his hateful phone call??? We checked the torque specs on each tire for himHe is trying to use a way to break loose lug nuts and its very hard to doEveryone uses a breaker bar these daysBut according to him we dont know what were doing???