Sign in

Puskar Heating & Ac

Sharing is caring! Have something to share about Puskar Heating & Ac? Use RevDex to write a review
Reviews Puskar Heating & Ac

Puskar Heating & Ac Reviews (1)

Review: On 1-13-2015

I asked Puskar Heating to install a new blower motor in my furnace. They did this and I paid them for the work. This issue is not part of my complaint to make things clear.

I asked for this repair because the blower motor bearings were bad. I AM NOT ASKING A REFUND FOR THIS. I include this as background information.

2-26-2015

-Furnace not working. Owner [redacted] said I needed a new control board and the next day it was installed. I paid Puskar $326.80 for the control board with my check #[redacted]. Furnace worked for 10 days and quit again. It would not heat.

3-10-2015

[redacted] from Puskar heating came up and said he would replace the 3 wire pilot and electrode if I initialed the work order. I initialized the work order and these parts were put in the furnace. I paid Puskar $232.93 with check #[redacted]. Furnace worked 1 night and then it would not heat. I initialized the work order because I trusted his judgement.

II have now spent $599.73 for furnace repair and furnace still not working, will not heat.

Sometime later in March [redacted] from Puskar Heating came up and said my thermostat was bad. I gave him my spare "NEW" thermostat and he installed it. In installing the thermostat, he failed to replace the insulation that covered a large hole in the wall behind the thermostat where the control wire went into the thermostat. The result is that the thermostat works but is is inaccurate because of how hot /or cold air from the hole behind the thermostat affecting the heat sensor on the thermostat circuit board, Thermostat now has an error of 6 degrees because of the air leakage from behind the wall. He did not charge me for this visit as I broke off using them right after this and went to another heating company.

3/23/2015

Furnace would not come on and 10 degrees outside.

02:30 AM I called Puskar heating and a girl answered and said there was no technician on duty until 6:00 AM. I called another heating company and they said they would be over to fix the furnace ay 9:00 AM the next morning. I waited all night with no heat.

At 08:00 Puskar called and asked me if I still wanted their "SERVICE". I said no, I had called another heating company.

The new company fixed my furnace That morning and IT cost me another $680 dollars to fix the furnace and to correct a wiring error that Puskar had made on one of the boards they had installed. I am NOT including the $680 dollars I paid the new company in my claim for a refund. The new company also fixed my thermostat.

I paid Puskar Heating a total of $599.73 for three attempts at fixing my furnace which they did not fix. It was obvious to me that Puskar did not know what the problem was with the furnace as they kept guessing at what the problem was, and each time they guessed I paid them for parts and labor to no avail. The furnace was still not working.

I don't think it is good business practice to charge a customer the cost of parts and labor that do not fix the problem. They should have said I don't know

what the problem is instead of keep charging for guesses, or you need a new furnace. No one said anything about this. Puskar heating has given me good service in the past and I don't understand why they saddle the customer with costs and parts that the customer doesn't benefit from. I am a heart transplant patient and on SS disability and I simply cannot afford to throw away $600 worth of useless service when my medication bill is $600 per month. You can confirm this at [redacted] in Pittsburgh, where I received my transplant. I can provide the name of my new furnace company if requested.

I am requesting the refund of $599.73 which does not include the money I paid for the new blower motor or the $680 I paid another company to correct the mistakes Puskar made. I will not allow old boards to be re-installed in my furnace as it is finally working and I don't want to take a chance of disrupting it.Desired Settlement: I would like to apply the refund to a new furnace which another company will install.

Check fields!

Write a review of Puskar Heating & Ac

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Puskar Heating & Ac Rating

Overall satisfaction rating

Description: HEATING & AIR CONDITIONING

Address: 2816 Lincoln Way, White Oak, Pennsylvania, United States, 15131

Phone:

Show more...

Web:

This website was reported to be associated with Puskar Heating & Ac.



Add contact information for Puskar Heating & Ac

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated