Sign in

Q Dental Group P.C.

Sharing is caring! Have something to share about Q Dental Group P.C.? Use RevDex to write a review
Reviews Q Dental Group P.C.

Q Dental Group P.C. Reviews (9)

Having gone through this unprofessional and unethical experiance with Q Dental, I do not trust them with my health and well beingHaving said that, I do not accept the offer to remake the night guard because their process caused a lot of mental and emotional painI find it unacceptable for me to return to Q DentalThank you**

We are very sorry that this issue had escalated to this point and we will take care of it immediately We have contacted your insurance company and they have agreed to process this claim for you right away We will also withdraw the account from collections Also, all related
employees will be retrained regarding the submission of insurance claims and patient communication and relations Again, we apologize for your experience and hope that can continue to be your dental provider

I am sorry that you are not happy with the level of care that you received from usIt does appear that more than one Drhas been involved in your care and it will take a little time to investigateWe appreciate your patience in this matter and hope that we can come to a mutually acceptable
conclusion

Spoke to the business:  The check was sent in the beginning of August.

Q Dental2300 Buffalo RoadRochester NY 14624Revdex.com100 Bryant Woods SouthAmherst, NY 14228Regarding Complaint -[redacted]Dear [redacted]We apologize for the late response as we are recently in the process of a management/ownership switch and Dr. Thomas M[redacted] is no longer...

affiliated with us. His mail was just recently cleaned out where we found this request for information. We have spoken with the office manager in this location and are working with the doctors involved to get the patients request for a refund approved. Due to the initial treatment being more than 4 years ago- it is entirely possible that a retreatment could be naturally necessary at this time. We however always want to resolve a patients concern and will be working with her to get this resolved by the end of next week. Thanks for bringing it to our attention. Regards,Lisa G[redacted]Operations Manager

Please note that response was delivered to Revdex.com on 2/19/2016 with the following response. We regret the unfortunate circumstance that led to the patient having a negative experience. We are more than happy to remake the appliance at no charge to the patient with a different provider at Q Dental and...

after multiple attempts to have the patient return and allow us to correct the situation, the patient has refused to return. The patient has not been charged for the appliance and has chosen to inactivate his/her status as a patient at Q Dental.

My complaint against Q Dental Group P.C., has been resolved.Thank you!

5/5/20162300 Buffalo RoadRochester, New York 14624(585) 429-5351In Response to Complaint# [redacted]We apologize for any inconvenience that has been experienced by our patient. We will gladly complete the treatment and honor the presented fee. Our staff will contact the patient to schedule...

the appointment.Again, please accept our apologies.Q Dental Management

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Regards,
[redacted]
To date I have not received any communication from the dental company (as they have said they would in their response to the original complaint) nor have I received the reimbursement I've been told I'd be getting for the past four months. I am prepared to take further steps if they do not follow through on the many promises they have promised to me over and over again.

Check fields!

Write a review of Q Dental Group P.C.

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Q Dental Group P.C. Rating

Overall satisfaction rating

Add contact information for Q Dental Group P.C.

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated